SAM is not working

[vijay_56]

Hi,

I am getting the below mentioned error while trying to open sam.

"A SAM internal error has occurred. Check the SAM log file using the Options menu or the /usr/sam/bin/samlog_viewer command for more
details on the failure. Contact an HP support representative and provide them with the contents of the log file (/var/sam.log/samlog) so that an appropriate resolution to this problem can be provided."

The server model is RX8620. The OS version is 11.23. I have 3 partitions with same OS version in the server. This problem is coming in only one partition.
I have attached the samlog output.

Kindly let me know the reason for this problem.

Thanks & Regards,
Vijay

[Warren_9]

hi,

problem in files under /etc/sam .

apply the latest sam patches

OR try this....

#cd /etc/sam
#mv reg_da.db reg_da.db.old
#mv reg_files.db reg_files.db.old
#mv reg_tm.db reg_tm.db.old
#cp -p /usr/newconfig/etc/sam/reg* /etc/sam
... then restart sam