SAM vs. psconfig

[Tim Medford]

Can anyone explain the difference between using the SAM-> Resource Management icon to add system monitoring requests vs. using psconfig (configuration -> peripherals).

I can see 8 items that are listed in SAM, but when I view psconfig it thinks it's only looking at the 2 internal boot drives. Non of the other "system" or "disk array" resources are mentioned.

When I hard-boot the system I do get an email from EMS which lists all the resources being monitored, it lists all 8 that I see in SAM.

I'm concerned whether they are all really being monitored or not?

Thanks in advance,
Tim

[Christopher McCray_1 · Accepted solution]

psconfig is the configuration tool for predictive support, which enables the server to phone home. It is part of the online diagnostics, but not the same as EMS. I believe the SAM menu is a reflection of EMS and not predictive. You can look at the monitored resources by executing /etc/opt/resmon/lbin/monconfig or /etc/opt/resmon/lbin/moncheck. You are having your 8 items checked, but in a different manner.

Hope this helps
Chris

[Alan Riggs]

SAM is referencing EMS (Event Monitoring Service).

psconfig is a Predictive tool.

EMS is used to send notifications to you (or wherever you decide to route them). Predictive is HP's "phone home" software. It communicates with HP, not with you.

[Tim Medford]

Thanks for the clarification gentlemen. I was confused, I thought these two systems were one-in-the-same.

I guess my issue now is why psconfig is only going to notify HP if one of the internal drives fails, and not any of the other hardware.

Tim

[Christopher McCray_1]

Hello again, Tim.

Do a man on predictive. It explains that it is designed to monitor tape, disk and system memory, which it does. It doesn't go outside the base system, which is left in the hands of EMS and STM. Hope this clarifies.

Chris