San issues.

[Adam W.]

I have a san HP 7400 array attached to my HP L2000. I am getting the below error:

Device Name = HP StorageWorks Virtual Array 7400

Date = January 7, 2009

Time = 9:00:35 AM MST

Controller Time Stamp = 38801840544150

Event Number = 185986

Sequence Number = 25

Event Type = Target Device Event

Event Code = 117

Severity = 3

Event Count = 1

FRU Location = JA0/C1

FRU Data = loop/enclosureId/slot : 0x00/0x00/0x80

Reporting Controller = M/C1

Event Source Info = serialNum/moduleId/processId : 00PR05B51248/0xb6/0x10024a

Event Description = The JBOD ESD returned CHECK CONDITION status with sense information not handled by the JBOD error recovery algorithms. The JBOD retries are exhausted or the I/O is not retryable.

Event Unique Info = Target Sense Key = 0xff -- Target ASC = 0xff -- Target ASCQ = 0xff -- Target Physical LBA = 0x00 --



But if I run an armdsp -f or an ioscan all of my controllers are good. I got ot looking in the logs and this error has been being repoirted for months. Anyone have any idea's what this is?

[Torsten.]

FRU Location = JA0/C1

This is the first extension enclosure (DS2400 or DS2405).

Please post a full

# armdsp -a

[Adam W.]

Attached is my armdsp -a output.

[Torsten.]

First I would update all of the firmware.

Your enclosure has

Product ID:___________________________A6255A
Product Revision:_____________________HP04
Controller Type:______________________HP StorageWorks Disk System DS2405

but it could be HP05.

The array itself is HP19 and could be HP22.

And even commandview is 1.07 and could be 1.09.02.

There was a problem with LCC firmware HP04, but I don't remember at the moment what it was - consider an update.

[Adam W.]

Thanks Torsten! Do you think the firmware upgrade would eliminate these errors?

[Torsten. · Accepted solution]

Maybe. I don't remember what the issue was with this firmware.

For commandview sdm see

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=43759&prodTypeId=329290&prodSeriesId=1813534&swLang=13&taskId=135&swEnvOID=2080

DS2405 HP05 firmware:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=co-39405-1&prodTypeId=329290&prodSeriesId=1813534

VA firmware bundle:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=co-39361-1&prodTypeId=329290&prodSeriesId=1813534

Read and follow the notes!

[Adam W.]

You rock Torsten, Thanks!!!