Selection not available

[Bob Bean]

While attempting to install several patches to my HPUX 11.0 system, I get the following in the log file when swinstall does the verification:

======= 03/19/04 16:36:33 EST BEGIN install AGENT SESSION (pid=24628)

* Agent session started for user "root@hpnclass". (pid=24628)

* Beginning Analysis Phase.
* Source: hpnclass:/o93/SOFTWARE/depot
* Target: hpnclass:/
* Target logfile: hpnclass:/var/adm/sw/swagent.log
* Reading source for product information.
ERROR: The software selection
"PHCO_21187.INETSVCS-BOOT,r=1.0,a=HP-UX_B.11.00_32/64,v=HP,fr=1.
is not available. Make sure its state is "AVAILABLE".


The above is the start of the log, and I have several errors just like the first one. The entire set of errors is attached. Any suggestions are greatly appreciated

[Joseph Loo]

hi,

may I know how you execute the swinstall command? i.e.

# swinstall -s

there may also be some dependencies which the patches you are trying to install.

regards.

[Bob Bean]

I ran swinstall, simply by typing in swinstall at the command prompt, which went into the GUI interface

As for the dependencies, each of the patches was dependent upon each other (two of the patches had the exact same dependencies.

[Joseph Loo]

Hi,

Did you create a package bundle from the HP patch database website?

http://www1.itrc.hp.com/service/patch/mainPage.do

From the site, it actually checks for dependencies on each patch and include them in the bundle.

After you have created the bundle and download via tar, zip or gzip format where there is a script which creates a new depot and also the bundle for you.

you may then begin running:

# swinstall -s

hope the above helps.

regards.

[Shaikh Imran]

Hi,
Try doing swcopy first and then swinstall.
You will be a step ahead in diagnosing the problem.Make sure you properly mark the Patches.

Reg

[T G Manikandan]

First chcek whether the hostname resolution works fine.

#nslookup hostname

Also make sure that the entries in /etc/hosts file is okay.
Try restarting the
#swagentd -r

Still the problem is there

Do a swcopy with reinstall=yes option.
Then load the patches

Revert

[Bob Bean]

Did you create a bundle from the HP patch database website?

Yes I did. I downloaded it as a .tar file, ftp'ed it from my Windows system to the HP (using binary mode), and then untarred it into a directory structure where I then ran the create_depot_hp-ux_11 script. I noticed that when running that script I also saw a lot of the same messages in the swagent.log file that appear in the log file in my original post.