Serial # checking question

[David Kleinman]

When I issue the following command on hp-ux 11.11 system, I get the following response:
# echo "sel path system\ninfolog\nexit"|cstm|grep "System Serial Number"
System Serial Number...: (Unknown)

When I issue it on another system, I get the following response:
# echo "sel path system\ninfolog\nexit"|cstm|grep "System Serial Number"
System Serial Number...: UGX4304HDJ

Where is this value set and why isn't coming up on that system? Can I set it manually?

[Michael Tully]

From what I recall with this the serial number is set in the eeprom. You can't change it yourself, it has to be done by by a CE

[Sundar_7]

You cannot set the serial number of the system manually.

This could happen for couple of reasons

1) You have a old hardware
2) You have a old version of STM installed in the system.

Compare the STM version between these two machines.

[Geoff Wild]

Yes, as Sundar says - you probably have old hardware - which class are you running that on? I believe K and older won't work...need N class or higher or RP's....

Rgds...Geoff

[David Kleinman]

You can't get the serial number from the OS.