HPE Community
Operating System - HP-UX
1846598 Members
1770 Online
110256 Solutions
New Discussion

Re: Server not responding

 
Court Campbell
Honored Contributor

‎08-12-2004 06:49 AM

‎08-12-2004 06:49 AM

Server not responding

HP-UX 11.00 on N-class server. lately the system hangs. I am not able to reach the console from the gsp and I cannot telnet to the unit. I can ping the unit and get a icmp echo replys. Lights on unit do not show anything that seems suspicious. Have looked at syslog and check ioscan, but have not found anything questionable. Almost seems as if getty is unresponsive. Any ideas as to where I should look or any other logs I need to look into. I have no core dumpo since I had to force a reboot.
"The difference between me and you? I will read the man page." and "Respect the hat." and "You could just do a search on ITRC, you don't need to start a thread on a topic that's been answered 100 times already." Oh, and "What. no points???"
0 Kudos
6 REPLIES 6
Rick Garland
Honored Contributor

‎08-12-2004 06:53 AM

‎08-12-2004 06:53 AM

Re: Server not responding

Had an N box that was doing this as well. HP replaced the backplane and problem went away...
0 Kudos
Court Campbell
Honored Contributor

‎08-12-2004 07:13 AM

‎08-12-2004 07:13 AM

Re: Server not responding

was it pci or disk i/o backplane?
"The difference between me and you? I will read the man page." and "Respect the hat." and "You could just do a search on ITRC, you don't need to start a thread on a topic that's been answered 100 times already." Oh, and "What. no points???"
0 Kudos
Zinky
Honored Contributor

‎08-12-2004 07:29 AM

‎08-12-2004 07:29 AM

Re: Server not responding

Court,

If you can still access the GSP, then there should be tons of information thre that may help.

Send GSP Chassis and System logs to HP with your case.

Also, what's this server's history? Did this happen just suddenly? Do you keep track of performance ie. measureware or sar that you can graph, etc.?

Were there any changes lately?
Hakuna Matata

Favourite Toy:
AMD Athlon II X6 1090T 6-core, 16GB RAM, 12TB ZFS RAIDZ-2 Storage. Linux Centos 5.6 running KVM Hypervisor. Virtual Machines: Ubuntu, Mint, Solaris 10, Windows 7 Professional, Windows XP Pro, Windows Server 2008R2, DOS 6.22, OpenFiler
0 Kudos
Zinky
Honored Contributor

‎08-12-2004 07:33 AM

‎08-12-2004 07:33 AM

Re: Server not responding

To see what the last console logs before the hang:

CTRL-B on the Console or telnet to the GSP port if your GSP is LAN connected. Then do a "CL" -- console log. This would show you whatever error/fault logs there may be.

To show the Chassis Logs:

From the same GSP prompt above.. do an "SL" ..

and submit output to HP...

Hakuna Matata

Favourite Toy:
AMD Athlon II X6 1090T 6-core, 16GB RAM, 12TB ZFS RAIDZ-2 Storage. Linux Centos 5.6 running KVM Hypervisor. Virtual Machines: Ubuntu, Mint, Solaris 10, Windows 7 Professional, Windows XP Pro, Windows Server 2008R2, DOS 6.22, OpenFiler
0 Kudos
Rick Garland
Honored Contributor

‎08-12-2004 07:36 AM

‎08-12-2004 07:36 AM

Re: Server not responding

pci - I believe.
0 Kudos
Court Campbell
Honored Contributor

‎03-06-2007 03:13 AM

‎03-06-2007 03:13 AM

Re: Server not responding

Just wanted to close this old thread. Ended up being that the DNS servers were changed and telnet was timing out trying to resolve DNS.
"The difference between me and you? I will read the man page." and "Respect the hat." and "You could just do a search on ITRC, you don't need to start a thread on a topic that's been answered 100 times already." Oh, and "What. no points???"
0 Kudos
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.