server panic

[bouserg_1]

Hi,
I've Service Guard 11.16 installed with two nodes(hpux 11.11).I want to test a failover;so I initiate a shutdown in one node:the package is owned by the other,all is ok.But the server which is rebooting panic and generate a crash.0....
I have generate file with crashinfo;here is an extract of the files:

-Panic string : Spinlock deadlock!
Stack Traces for all other Crash events
=======================================

============== EVENT ============================
= Event #0 is PANIC on CPU #2
= p crash_event_t 0xd52000
= p rpb_t 0xd4b100
= Using pc from pim.wide.rp_rp_hi = 0x209e24
============== EVENT ============================
SR5=0x098b4000
SP RP Return Name
0x400003ffffff2578 0x00209e24 panic+0x6c
0x400003ffffff24d8 0x001b5c3c too_much_time+0x2b4
0x400003ffffff2428 0x001b5f98 wait_for_lock+0x1e8
0x400003ffffff22e8 0x001b642c call_wait_for_lock+0x20
0x400003ffffff2268 0x00145e00 freeb+0xa0
0x400003ffffff2108 0x00185edc flushq+0xa4
0x400003ffffff2048 0x00185d5c q_free+0x2c
0x400003ffffff1fc8 0x001a37f8 osr_pop_subr+0x1a0
0x400003ffffff1d38 0x001a5a08 osr_close_subr+0xf90
0x400003ffffff1a48 0x001ac05c hpstreams_close_int+0x994
0x400003ffffff1888 0x000a3cf4 hpstreams_close+0x2c
0x400003ffffff17f8 0x000c2cac call_open_close+0x28c
0x400003ffffff1368 0x000ad5a4 closed+0xe4
0x400003ffffff12b8 0x000ad30c spec_close+0x64
0x400003ffffff1228 0x000fe910 vn_close+0x48
0x400003ffffff1198 0x000fe940 vno_close+0x20
0x400003ffffff10d8 0x0019c604 closef+0x64
0x400003ffffff1018 0x0019d15c exit+0x284
0x400003ffffff0e88 0x001c35f4 psig+0x304
0x400003ffffff0da8 0x0014c518 syscall+0xb30
0x400003ffffff0c78 0x00033f64 syscallinit+0x55c


-Panic string : Data page fault


Stack Trace for Crash event 0
=============================

============== EVENT ============================
= Event #0 is PANIC on CPU #1
= p crash_event_t 0xd52000
= p rpb_t 0xd4b100
= Using pc from pim.wide.rp_rp_hi = 0x209e24
============== EVENT ============================
SR5=0x0f756400
SP RP Return Name
0x400003ffffff2a58 0x00209e24 panic+0x6c
0x400003ffffff29b8 0x0025f174 report_trap_or_int_and_panic+0x94
0x400003ffffff2918 0x00163aa0 trap+0xef8
0x400003ffffff2738 0x00165dc0 thandler+0xd24
+------------- TRAP ----------------------------
| Trap type 15 in KERNEL mode at 0x145dc0 (freeb+0x60)
| p struct save_state 0xf756400.0x400003ffffff2268
+------------- TRAP ----------------------------
SR5=0x0f756400
SP RP Return Name
0x400003ffffff2268 0x00145dc0 freeb+0x60
0x400003ffffff2108 0x00185edc flushq+0xa4
0x400003ffffff2048 0x00185d5c q_free+0x2c
0x400003ffffff1fc8 0x001a37f8 osr_pop_subr+0x1a0
0x400003ffffff1d38 0x001a5a08 osr_close_subr+0xf90
0x400003ffffff1a48 0x001ac05c hpstreams_close_int+0x994
0x400003ffffff1888 0x000a3cf4 hpstreams_close+0x2c
0x400003ffffff17f8 0x000c2cac call_open_close+0x28c
0x400003ffffff1368 0x000ad5a4 closed+0xe4
0x400003ffffff12b8 0x000ad30c spec_close+0x64
0x400003ffffff1228 0x000fe910 vn_close+0x48
0x400003ffffff1198 0x000fe940 vno_close+0x20
0x400003ffffff10d8 0x0019c604 closef+0x64
0x400003ffffff1018 0x0019d15c exit+0x284
0x400003ffffff0e88 0x001c35f4 psig+0x304
0x400003ffffff0da8 0x0014c518 syscall+0xb30
0x400003ffffff0c78 0x00033f64 syscallinit+0x55c


Is there a patch that fix this problem

Many thanks

[Ivan Krastev]

Check for this patch - http://www11.itrc.hp.com/service/cki/patchDocDisplay.do?patchId=pdb_na-PHNE_36576-1

also it's a good idea to run a patch assessment tool and review proposed patches.

regards,
ivan

[bouserg_1]

Hi,
thank's for your reply
I've installed this patch and all patchs related to SG,and the problem stil persist.
I think that the server initiate a panic when it is killing all user processes,especialy when the ots service is stopping.the panic is:instruction page fault or data page fault.
the OTS version is C.11.01

regards