Service Guard Node in unknown state

[ArunKC]

Hi Guys,

We have one two node cluster running with 11.31 OS & 11.18 , when I ran cmviewcl -v from one of node its giving quarum server & other node/lan card in unknow state but when I ran cmviewcl from other node its giving correct O/P.

Linkloop is working fine.
CLUSTER STATUS
Cluster1 up

NODE STATUS STATE
ServerA up running

Quorum_Server_Status:
NAME STATUS STATE
Quorumserver1 up running

Network_Parameters:
INTERFACE STATUS PATH NAME
PRIMARY up 0/1/1/0 lan0
PRIMARY up 0/2/2/0 lan2
STANDBY up 0/2/2/1 lan3

PACKAGE STATUS STATE AUTO_RUN NODE
pkg1 up running enabled ServerA

Policy_Parameters:
POLICY_NAME CONFIGURED_VALUE
Failover configured_node
Failback manual

Script_Parameters:
ITEM STATUS MAX_RESTARTS RESTARTS NAME
Service unknown 0 0 pkg1_service
Service up 0 0 pkg1_oramon
Service up 50 7 pkg1_lsnmon
Service unknown 0 0 adnnm_service

Node_Switching_Parameters:
NODE_TYPE STATUS SWITCHING NAME
Primary up enabled ServerA (current)
Alternate unknown ServerB

NODE STATUS STATE
ServerB up running

Quorum_Server_Status:
NAME STATUS STATE
Quorumserver1 unknown unknown

Network_Parameters:
INTERFACE STATUS PATH NAME
PRIMARY unknown 0/1/1/0 lan0
PRIMARY unknown 0/2/2/0 lan2
STANDBY unknown 0/2/2/1 lan3

[Uday_S_Ankolekar]

Are you able to communicate from Node B to Quorum server? Check the syslog if you see any errors.

Also check from Quorum server has names of node B mentioned correctly. You run qs_update from quorum server to restart the qs process

USA...

[ArunKC]

Thanks for the response, issue has been resolved - Issue was with /etc/hosts entry on the second server that doesnt have FQDN of server A

[Stephen Doud]

It has to be more than a missing FQDN in /etc/hosts (I cannot duplicate the error with only that discrepancy).