'shadow' printer...

[Brian Taylor]

Greetings...here is one.

We have an HPUX 11 box with jetadmin running. A printer attached stopped working. It shows up in SAM as a local printer (it never was) and I can, from a command line, enable and disable it. A lpadmin -x does not remove it because it says that it does not exits. I can not create a new printer with that name because it says that the printer exists.

Any thought on how to remove this printer???


Thanks,

Brian

[Vincenzo Restuccia]

Try Sam->printer and plotter->LP spoler->printer and plotter->Action->remove,and view the log.

[Victor_5]

Sounds interesting!

Try to submit a job to the printer, and see whether you can get request-id, check the status by #lpstat -t at the same time. This step will help you to identify problem area.

occasionally print issues get mixed up:
-> Stop the scheduler: # lpshut
-> Start the scheduler: # lpsched
But you'd better wait until every job gone in the print queue.

Good luck.

[Brian Taylor]

I can not get the spooler started...lpsched says that is it going, but lpstat -r and a ps -ef| grep lp show that it is not running. /var/spool/lp/SCHEDLOCK is not there...I know that will keep lpsched from starting. Hmmmm....

[MANOJ SRIVASTAVA · Accepted solution]

Hi Brian

Try this .

1. In /usr/spool/lp/request there should be a request directory with that printer name . If not create it with the proper permissions . Then you can go ahead to delete it .

2. Try creating the same printer using command line

lpadmin -p < printer name > -v/dev/null -m .

this sometimes recretes the printer again and set up the permissions to help you delete the printer.

3. Also sometimes deleting the FIFO , SCHEDLOCK files would sometimes help you restarting the printer incase you want to use the same one. Stop shceduler ,delete the file and then restart the scheduler.


Manoj Srivastava

[Victor BERRIDGE]

Hi,
Try and see if this document helps:
How do I resolve LP Spooler hang situations DocId: KBAN00000182 Updated: 20000201

DOCUMENT
How do I resolve LP Spooler hang situations

Applies to HP-UX 10.X and 11.X

http://europe-support.external.hp.com/cki/bin/doc.pl/sid=357b464f002a8cd446/screen=ckiSearchResults?mode=id&searchString=KBAN00000182
I dont know the us equivalent string so search on DocId: KBAN00000182

Good luck
Victor

[Victor_5]

It looks like it is your LP spooler problem, try the following steps:

1. Bring the scheduler down (even if it does not seem to be running)
# lpshut

2. # rm /var/spool/lp/FIFO
# rm /var/spool/lp/SCHEDLOCK

3. Clear the outputq file.
> outputq

4. Kill any lpsched processes that may be reported by:
# ps -ef | grep lpsched

5. Restart the scheduler.
# lpsched

6. Verify that it is running:
# ps -ef | grep lpsched
# lpstat -t | more

See document(Id:KBRC00000185) in Technical Knowledge Base for details.

[Brian Taylor]

Thanks all for the help!! Manjo hit it! Whew!