shutdownlog entry: Reboot after panic: Data page fault

[Douglass Anderson]

How do I analyze the crash in
/var/adm/crash/crash.3 to verify
what caused this? HPUX 11i V1
Model T520

[Jaime Bolanos Rojas. · Accepted solution]

Douglass,

You want to run q4 to pre-process the dump so the HP responce center can take a look at it.
Here is the doc on how to run q4:

http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c01021636-8

Regards,

Jaime.

[Nick W]

Douglass,

Contact your HP response centre and ask for the latest copy of crashinfo to be sent out. This is a contributed tool (ie not hp-supported) but is used by the Response Centre folks to perform a first-pass crashdump analysis.

If you have ISEE installed in your setup, then it may already exist on an SPOP.

Run it without any options and peruse the output for any clues (eg most recent contents of message buffer and process stack trace for the panic event)

If you raise a support case then this would be useful info to send in to hp too.

Regards,
Nick 'dubya'