SIM 4.1 (SP1) and Service Guard Manager for HPUX 11i

[Mike Keys]

I have installed Service Guard Manager (B8325AA) A.04.00 onto my HPUX servers running HPUX 11i.

I have installed SIM 4.1 (SP1) onto my Windows XP box and I am able to pull up various web-enabled products like SDM fro my VA7110 array. I also have a link to run an integrated console for HP ServiceGuard Manager. However, when I click on this link I see the server and the 'Tool Launch OK?' column contains 'Yes' for the server. When I click on the "Run Now" button, I recive a message stating that ServiceGuard Manager is not currently installed.

Is this a problem and what can I do to fix this?

Mike Keys
Decatur Memorial Hospital

[melvyn burnard]

Have you installed Serviceguard Manager onto the Windows system? it needs to be there for SIM to launch it locally

[Mike Keys]

Yes, I have installed it locally as well.

In fact, here is the message I get from SIM when trying to run it.

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HP Serviceguard Manager is not currently installed.
Serviceguard Manager is a multi-platform, Graphical User Interface for monitoring and administration of MC/Serviceguard clusters on HP-UX and Linux. The product is localized into Japanese and English and comes with extensive on-line help. For additional product information, select high availability from http://software.hp.com to obtain Serviceguard Manager. Release notes are available from the HP Documents web site, http://docs.hp.com/hpux/ha/index.html.

Note: After installing Serviceguard Manager run 'mxserver -x' followed by 'mxserver -s' at the command line.
Doing this will allow you to run Serviceguard Manager through the Systems Insight Manager user interface.
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I have run the 'mxserver -x' and 'mxserver -s' as well from the Windows command line and this has changed nothing.

Mike