SMH 403 forbidden

[Fernando Boza]

I am trying to enable the System Management homepage in a server. But when trying to enter in http://172.30.1.49:2301 It leaves the following error to me:

Forbidden
You don't have permission to Access/on this server.
Additionally, to 403 Forbidden error was encountered while trying to uses an ErrorDocument to handle the request.

[whiteknight]

Fernando,

I would recommend you go through this
SMH troubleshooting steps
===========================
http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c01018842-1

It will solve your issue.

WK
please assign points

[Fernando Boza]

I can't see this link

[Dennis Handly]

>I can't see this link

You need a support contract to see the Technical Knowledge Base.

[Fernando Boza]

Can you help me, pls

[whiteknight]

hi Fernando,

you can look at this link as well

http://docs.hp.com/en/381372-004/ch04s05.html


WK
please assign points

[Fernando Boza]

[root@mamutdb] smhstartconfig

HPSMH 'autostart url' mode.........: ON
HPSMH 'start on boot' mode.........: OFF
Start Tomcat when HPSMH starts.....: OFF

the error still present

[Torsten. · Accepted solution]

Have a look at

/opt/hpsmh/logs/error_log

Could be a permission problem, but perhaps the log will give you more info.

[Fernando Boza]

I attach
error_log

[Torsten.]

It says

"Permission denied: access to / denied"

Not sure where it refers to "/".
I would consider to uninstall/re-install SMH first. Use a current version!

[Fernando Boza]

I uninstalled and installed
SysMgmtWeb_A.2.2.6.2_HP-UX_B.11.11_32+64.depot
but the problem is same

[whiteknight]

Fernando,

Please also compare the permission, adjust accordingly.

# cd /var/opt/hpsmh
# ll
total 16
dr-xr-xr-x 2 bin bin 96 Sep 15 12:53 certs
dr-x------ 2 bin bin 96 Sep 15 12:53 cookies
drwxr-x--- 2 hpsmh 79 96 Oct 6 12:29 logs
drwxr-xr-x 3 hpsmh 79 96 Sep 15 13:17 session
dr-xr-x--- 2 root 79 8192 Oct 6 14:36 sslshare
drwxr-x--- 2 hpsmh 79 96 Sep 15 12:53 tmp
dr-xr-xr-x 3 bin bin 96 Sep 15 12:53 tomcat
drwxr-xr-x 6 bin bin 96 Sep 15 12:53 wa
#

WK
please assign points