softmsgsrvnox cpu bound

[Jason Samuels]

Twice in the last week, we have had a process "softmsgsrvnox" become CPU bound. This process starts when you log in when using HP Open Vue (I believe). The last time, when the user killed the process, the remaining processes that are started at login become owned by "init" and assume a sleep state.

At this point, I don't know of any way of killing those processes short of rebooting (since they are asleep, they ignore signals), nor do I know what causes the original process to become cpu bound.

Can anyone give me some suggestions?

[Rita C Workman]

I've never run into this myself...but I did find this url about it:

http://us-support2.external.hp.com/cki/bin/doc.pl/sid=4a2f590d041c954f0c/screen=ckiDisplayDocument?docId=200000009872689

Another thing you can do is try using lsof to see what files are still possibly being held open by a process;
or before killing the process try using fuser -o or -u to see what files are open and who the user is..then do a fuser -k to send the sigkill.

Just a couple thoughts...

[Alex Glennie]

when you say cpu bound what do you mean exactly.
What h/w and O/s are we talking.

Any errors seen or in syslog.log ?

Sounds like BMS has problems .. have you installed the appropriate patch : swlist -l fileset ? grep -i bms ?

Has softbench been installed recently ?