stm: error connecting to hostname

[Sharon Hanrahan]

I'm not too familiar with the stm tool, but on a particular machine when I start up cstm I get the error: An unexpected error has been encountered while attempting to connect to
hostname.
I check the ui activity log and it says:
The connection to the Unit Under Test (UUT) was not successfully made. Refer to the system activity log on the UUT for more information.

When I try the system activity log it says it's currently disabled.
I've checked the documentation on stm but haven't managed to locate an answer to my problem. Is there something I'm missing?

[melvyn burnard]

sounds like there is something wrong with your hostname/ip address resolution.
check that nslookup can resolve both ways the hostname/ip address pair.

One other idea, strange though it may seem, but I have seen this where the loopback 127.0.0.1 address is NOT the first entry in the /etc/hosts file.
HTH

[Sharon Hanrahan]

The loopback entry is the first entry in /etc/hosts and nslookup of the hostname and IP address is ok.

[Rita C Workman]

Well here's a thought ( and I don't know that it would help, but it certainly won't hurt..)
Your hostname exists in a few necessary files, it is possible one of these has become corrupted somehow.
Just to rule this possiblity out....try running set_parms and reset your hostname.

Like I said, just a thought,
Rita

[Robin Wakefield]

Sharon,

What's the hosts lookup order in nsswitch.conf ? Just wondering if your nslookup is returning the FQDN as the primary name, therefore not matching your hostname.

Robin

[Sharon Hanrahan]

Thanks for all the replies. I actually did an stmshutdown and stmstartup and it works ok now. I'm not sure why though. I think there have been some changes made to the hosts file recently, because of other issues, whether this means stm needs to be shut down and restarted? There was also a HP patch put on PHSS_24044 recently, whether that had anything to do with it. I'm just guessing about this stuff. Anyway it's working now so that's the main thing!