STM (Support Tool Manager)

[Leon Shen]

Hi All,

I want check free memory slots and I/O slots on N4000 server. I know the command ctsm can show memory and how about the I/O slots ? If the Support Tool Manager not been install on N4000 server, is any other method to do without shutdown the server? If need install STM on N4000 and OS is HP-UX11.0, does server need reboot and any patches need install ?

Thanks
Leon

[Sunil Sharma_1]

Installation of STM need reboot.

Sunil

[Robert-Jan Goossens]

Hi Leon,

http://docs.hp.com/hpux/onlinedocs/diag/st/st_inst.htm

Depends on how up to date your system is. If you need to install patches that require a reboot, there is no possible way to avoid this.

Regards,
Robert-Jan

[Robert-Jan Goossens]

Forgot the link to the patch list.

http://docs.hp.com/hpux/onlinedocs/diag/st/str_0403.htm

Regards,
Robert-Jan

[Leon Shen]

Hi,

May I know can #dmesg can find exactly memory size. For example if is 1Gb =256mbx4. If dmesg cant and what is other command can check exactly memory size (except ctsm command). my server is prodcution and i cant shutdown.


Thanks
Leon

[Mei Jiao · Accepted solution]

(1) If your 'dmesg' has not been overwritten by other messages, then it should be able to show your RAM size, for example:
Memory Information:
physical page size = 4096 bytes, logical page size = 4096 bytes
Physical: 131072 Kbytes, lockable: 86808 Kbytes, available: 103056 Kbytes

--> Look at Physical, I have 128MB RAM

(2) There's no need to reboot to check on the RAM size. You can do it via SAM:
# sam --> Performance Monitors --> System Properties
Choose the Memory tab and look at the 'Physical Memory'.

[Mei Jiao]

By the way, after further read what you intend to do, if you want to check on the memory slots, then it's the different case.

Not sure if 'ioscan -fnC memory' would give you the necessary to deduce from or not.

[Leon Shen]

Hi Mei Jiao,

Actaully I want check the actually physcial slot. Which slots are available and which slots are been taken. I know ctsm can do this but need install STM. If not install STM and is there other command can check on it.


Thanks
Leon

[Mei Jiao]

Hi Leon,

Yeap, you'll be able to check the 'allocated' memory slots from cstm. However, too bad I can't find other way of checking this from other command lines.

You can download the STM from here:
http://www.software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=B6191AAE

And check the installation page at:
http://www.software.hp.com/portal/swdepot/displayInstallInfo.do?productNumber=B6191AAE

From the patches required:
http://www.docs.hp.com/hpux/onlinedocs/diag/st/str_0403.htm#patches

Unless you have all the necessary patches already installed, otherwise, most of the time PHKL_xxxxx patches will require a system reboot. However for STM installation itself, system reboot is not required during the installation process for HP-UX 11.0 and later.