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Re: Strange system hang

 
Don Spare
Regular Advisor

Strange system hang

Over the weekend my development server locked up. It would accept connections but never get to where it would let the user login. I tried using the console via Secure Web Console and got prompted for login, gave it the username and that was where it stayed. It never prompted for password. I had to cycle the power this morning when I came in and it seems to be okay now BUTTTTTTTT.....
In an attempt to try to find out what happened, I ran stm and found the Fibre Channel addapter in red. Drill down produced the following information:
-------------------------------------------------
.... dwdev001 : 10.1.10.98 ....

-- Current Device Status Log for Fibre Channel Interface on path 0/4/0/0 --

The following information was archived during the last hardware scan:

Product : Fibre Channel Interface
Qualifier : HP5158A_Tachyon_TL
Hardware Path : 0/4/0/0
Device Type : Interface
Device Qualifier : FibreTL

Most Recent Tool Run : Information
Tool Exit Status :
Tool completed with exit_status MOD_FAILED (4) indicating the tool completed
with a failure.
Current Status : FAILED

Recommended Action : Tool has failed. Check test_activity_log and
failure_log.

Installed tools:
Diagnostic : tl_adapter (Licensed)
Verifier : None
Exerciser : None
Information : tl_adapter
Expert Tool : None
Firmware Update : None
------------------------------------------------------

Can anyone tell me what this means and how serious it is? The fibre channel connects to the EMC Clariion and that's where all the databases are.
2 REPLIES 2
Steven E. Protter
Exalted Contributor

Re: Strange system hang

Recommend the following:

Install this:
http://software.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE

Get the latest and greatest stm tool on your system.

I'd have that fiber channel adapter replaced.

Red means dead.

I don't believe in the raising of dead fiber channel cards.

This is as serious as having to lose your developer server to an unplanned outage during the day.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Don Spare
Regular Advisor

Re: Strange system hang

I believe that 'red means dead' but they seem to be working. I checked my production system and it shows red too. I don't know how long this has been this way. Is it possible that there is just some configuration problem that stm can't handle?