swinstall abort problem

[Niclas Otterberg]

Hello

Tried to install HP-UX Secure Shell depot för HP-UX 11.i v2. Swinstall completed the analyzes fase with no errors or warnings but when the installation began I got the following output:

* Beginning Task Execution
* Proceeding with Task Execution on the following targets:
* The task has suspended on the target "hp11:/". For information on why the task suspended, press the "Logfile ..."button. To unsuspend, you must either press the "Abort"button to quit or fix the problem and press the "Resume"button to continue.
* Suspending Task Execution
* Aborting during Execution may leave the target "hp11:/" in an unknown state and you may not be able to use or reboot it.

I did press abort but this leaved me with the following result:

Internal error. "hp11:/": An update to the installed product database or depot catalog may have errors. This error occurred in function "smc_ActionAbort", source file "smc_task.c", line 2378. Please give this information to your Hewlett-Packard support contact..

Now I'm stuck, swinstall wont get through and I can't finnish with less then kill the swinstall-process. How will the sw database handle this?

Any clues of how to deal with this?

Regards

[Robert-Jan Goossens_1]

Hi Niclas,

Check this doc.

Title: swinstall: error in smc_task.c, line 1808
Document ID: USDUXKBRC00010519

Europe
http://www4.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000079994491

US
http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000079994491

[Niclas Otterberg]

Thanks alot, one question though.

swconfig \* returned

* Summary of Analysis Phase:

ERROR: Exclude Secure_Shell.SECSH-CMN,l=/opt/ssh,r=A.04.20.009
ERROR: Exclude Secure_Shell.SECURE_SHELL,l=/opt/ssh,r=A.04.20.009
ERROR: Exclude Secure_Shell.SECSH-CMN,l=/opt/ssh,r=A.04.30.015
ERROR: Exclude Secure_Shell.SECURE_SHELL,l=/opt/ssh,r=A.04.30.015
ERROR: 4 of 1994 filesets had Errors.
* 1990 of 1994 filesets will be Skipped.
ERROR: The Analysis Phase had errors. See the above output for
details.


* Beginning the Configure Execution Phase.
* Filesets: 0
* Running config clean command /usr/lbin/sw/config_clean.

* Summary of Execution Phase:

ERROR: Skipped (in analysis) Secure_Shell.SECSH-CMN,l=/opt/ssh,r=A.04.20.009
ERROR: Skipped (in analysis) Secure_Shell.SECURE_SHELL,l=/opt/ssh,r=A.04.20.009
ERROR: Skipped (in analysis) Secure_Shell.SECSH-CMN,l=/opt/ssh,r=A.04.30.015
ERROR: Skipped (in analysis) Secure_Shell.SECURE_SHELL,l=/opt/ssh,r=A.04.30.015
ERROR: 4 of 1994 filesets had Errors.
* 1990 of 1994 filesets were Skipped.
ERROR: The Execution Phase had errors. See the above output for
details.


Is something hade to be done about this?

[Robert-Jan Goossens_1]

from the output you posted it looks like there are two ssh versions installed on this host.

ERROR: Exclude Secure_Shell.SECURE_SHELL,l=/opt/ssh,r=A.04.20.009
ERROR: Exclude Secure_Shell.SECURE_SHELL,l=/opt/ssh,r=A.04.30.015

Try removing both products with swremove, reinstall the latest A.04.30.015 again.

http://h20293.www2.hp.com/portal/swdepot/displayInstallInfo.do?productNumber=T1471AA

Robert-Jan

[Niclas Otterberg]

Hello and sorry for the late response.

Thanks once again, this actually solved my problem and I'm now running a newer version of Secure shell.

Best regards

Niclas