swinstall giving error message

[Yilak Yehualashet]

I tried installing General Patch-Bundle from support-plus cd and the system keeps on giving the following message

Help!!

root@imisaa7/root>swinstall -s imisaa1:/cdrom/XSW800GR1020 -x match_target=true -x autoreboot=true

======= 10/22/00 10:12:56 WAT BEGIN swinstall SESSION
(non-interactive)

* Session started for user "root@imisaa7".

* Beginning Selection
ERROR: "imisaa7:/": The operation you have attempted is only allowed
on target machines which have HP OpenView Software Distributor
installed. To perform this operation, first run the HP
OpenView Software distributor pushAgent(1m).
* Target connection failed for "imisaa7:/".
ERROR: More information may be found in the daemon logfile on this
target (default location is imisaa7:/var/adm/sw/swagentd.log).
* Selection had errors.



======= 10/22/00 10:12:56 WAT END swinstall SESSION (non-interactive)

[Vincente Fernandes]

Swinstall is failling since you don't have HP OpenView Software Distributor
installed on this server. I am not sure, but i guess support plus require HP openview. Also check log file "/var/adm/sw/swagentd.log" for more details.

[James R. Ferguson · Accepted solution]

Hi:

It is likely that this is happening because you are missing this entry in the Domain Name System (DNS) database:

localhost 127.0.0.1 loopback

To resolve, add the entry to the DNS database or use this workaround:

1. rename /etc/resolv.conf to /etc/resolv.bak

2. kill -9 swagentd after doing ps -ef | grep swagentd

3. Rerun swagentd:

/usr/sbin/swagentd &

4. Rerun swinstall

...JRF...