swinstall hanging

[Tom Wolf_3]

Hello. I'm trying to install software from a nfs mounted depot using swinstall. My swinstall session hangs with the following message at the bottom of the screen: "Reading the software source..." I end up having to stop the swintall and swagent threads associated with the session using kill -9. I've stopped and restarted swagentd and have even gone as far as rebooting the box but I keep getting the same results.

I tried installing the same software from the same nfs mounted depot using another HP-UX host on our network and it worked just fine so the problem is isolated to this single machine. If I try installing software that's on the local machine, it installs without any problems so this issue has to be related to the nfs mounted depot I'm accessing although I'm not quite certain how. Any help offered would be greatly appreciated.

By the way, I'm running HP-UX 11i.

Thanks.
Tom

[Robert-Jan Goossens]

Hi To,

Try to add the option

# swinstall -x write_remote_files=true

Regards,
Robert-Jan

[Tom Wolf_3]

Same results, hanging at "Reading the software source..."

[John Payne_2]

Do you have a firewall blocking the traffic? By default, swinstall opens a random port to talk. You can change this behavior to work via firewalls...

John

[Florian Heigl (new acc)]

I've also had this problem quite a few times, from 10.20 to 11.11 - I knew it was somehow related to my setup but still didn't get it resolved, usually I just used swcopy and populated a depot server to circumvene it.

Interesting to see someone else stumble upon it. :)

[Steven E. Protter]

Suggestion:

/sbin/init.d/swagentd -r

or

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start

swagent -l depot

on the source of the depot.

Make sure there is not network cogestion or other NFS killers at work.

Make sure there is adequate free space on the /var filesystem.

SEP