swinstall - load suspends

[Kevin Batter]

I am installing software from a 3rd party which has been installed on a number of servers ok,but on this 1 server the load part of the swinstall keeps stopping with the error 'cannot access remote file '
Any ideas ???

[Darrel Louis]

Hi,

This can be a hostname resolving problem.
Check for duplicate ip-addresses.
Make sure 127.0.0.1 localhost loopback is in the hosts file.
If using DNS check for hostname and ip-address resolving.

Have you tried to restart swagentd:
- kill
- /usr/sbin/swagentd -r

[Alex Glennie]

2 lans ? =>

The swinstall will only work when the target system's IP is
associated with the name output by hostname and uname -n commands.
I believe this is a "gethostbyname()" problem. I am also aware of
related SD problems when the interface used to communicate with the
source depot is not the same interface assicated with the hostname's
IP. If this is the case, set the hostname and uname -S (nodename)
to the IP which is directly communicating with the source depot, and
this should resolve the problem.

Look for file : /var/adm/sw/standalone on the problem server, if it exists what happens if you remove it ?

[Kevin Batter]

Thanks for the replies

The swinstall is from the local CDROM - the hostname is set to the local loopback address in /etc/hosts.Yes I have done a swagentd -r and there is no /var/adm/sw/standalone file !!
The plot thickens !!!

[Tony Vilardi · Accepted solution]

Set the option:
all targets to resolve source locally

Tony