swlist problem "There is currently no installed software on host "

[gr8]

Hi gurus ,
iam getting the following error when iam doing a swlist on my hpux 11.11 server
-bash-3.00$ sudo swlist
Password:
# Initializing...
# Contacting target "spicy"...
ERROR: The expected depot or root does not exist at "/".
ERROR: There is currently no installed software on host "spicy" at
location "/".
-bash-3.00$


i checked /var/adm/sw/products folder and it exists
iam also able to resolve hostname using nslookup
one thing i noticed is that there is no defaults file in /var/adm/sw but not sure whether this will have any impact on the issue

[Adam W.]

Have you recently pushed an ignite tape? Seems to be common with ignite. Check these out.

https://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1087011



http://www.tek-tips.com/viewthread.cfm?qid=1338504&page=5

[gr8]

Hi ,
i havn't done any ignite restore on the system.and i can see the products in /var/adm/sw/products

[Jaime Bolanos Rojas.]

gr8

There are a lot of chances that your INDEX file is corrupted, first please backup your your existing configuration, then execute those steps to regenerate the INDEX file:

# cd /var/adm/sw/products
# mv INDEX INDEX.orig
# cd /tmp
# vi void.psf
product
tag void
fileset
tag void
:wq!
# swpackage -s /tmp/void.psf
# swinstall void
# swremove void
# rm void.psf
# swremove -d void

That should do the trick.

Regards,

Jaime.

[Ganesan R]

Hi,

I also agree with Jaime. It looks your INDEX file corrupts. Try regenerating the INDEX file. However try to restart swagentd once before regenerating INDEX file.

[gr8]

Jaime
seems like iam missing an INDEX file
-bash-3.00$ sudo ls -ld /var/adm/sw/products/INDEX
/var/adm/sw/products/INDEX not found

I will try creating one as per your procedure .Thanks for the hint

[Ganesan R · Accepted solution]

Hi,

You can restore this INDEX file from your recent backup and not installed any product since your last backup.

[Adam W.]

Wow, if it is nonexistent you can restore from backup, or if you have a mirrored server you can copy it from another system.

[Steven E. Protter]

Shalom,

1) You can not run swlist or any sd/ux product with the bash shell. You need to use posix or korn shell.

2) If I am wrong about item 1, your sd/ux database has been clobbered or you are pointing to an invalid location.

http://docs.hp.com/en/B2355-90154/index.html
http://docs.hp.com/en/B2355-90154/B2355-90154.pdf

This is a potentially serious problem that I have never faced.

3) /sbin/init.d/swagentd -r
4) Make sure you have a valid /etc/nsswtich.conf file there are several templates in /etc but none is installed by default.

SEP

[gr8]

Hi all,
we restored the entire /var/adm/sw folder .Since INDEX file was not missing , it was zipped accedently and there were some more file whcih got zipped .and the situation was unclear ,we just restored full directory tree and the SDUX is functional again

!!!Thanks to you all and VERITAS NETBACKUP !!!!