Syslog errors

[manu_9]

Hi ,
i am getting the following errors for the extra disk device files which hitachi 9980v created when storage is assigned from 9980 V to HP 11i

/opt/resmon/
bin/resdata -R 274726929 -r /storage/events/disks/default/1_10_0_0.100.3.0.0.1.0 -n 274726913 -a

this is repeated for all the extra device files.

Any clues why it is so.

[Jdamian]

These error messages are reported by EMS/STM (Support Tool Manager). If you run the command suggested you'll get info about the problems of those disks.

[manu_9]

ye i have done that , but the point is
when u assign hitachi 9980v storage to HP 11.11 , it created some extra device files for 0 kb size (when u use diskinfo over the same ).These device files i guess are used for some caching etc and not used at all.Earlier these errors never came up.They have come up after installing

BUNDLE11i B.11.11.0306.1 Required Patch Bundle for HP-UX 11i, June 2003
GOLDAPPS11i B.11.11.0312.4 Gold Applications Patches for HP-UX 11iv1, December 2003
GOLDBASE11i B.11.11.0312.4 Gold Base Patches for HP-UX 11i v1, December 2003
HWEnable 11i B.11.11.0312.4 Hardware Enablement Patches for HP-UX 11i v1, December 2003


Any clues ??

[Zeev Schultz]

Please attach the whole EMS data event log.
Run the command above (or look in the /var/opt/resmon/log/event.log)

I suspect old EMS/STM (OnlineDiagnostics) version.Hitachi disks (not Hp XP!) shouldn't
be supported by EMS/STM at all.

To check OnlineDiag version run:
"swlist -l bundle | grep -i online", if its earlier than Jun-Dec 2003 - upgrade.

[manu_9]

>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Wed Apr 28 03:51:23 2004

bnhpqa01 sent Event Monitor notification information:

/storage/events/disks/default/1_4_0_0.200.3.0.0.12.0
is >= 1.
Its current value is SERIOUS(4).



Plus the version is

swlist -l bundle | grep -i online
B3929CA B.11.11 HP OnLineJFS
OnlineDiag B.11.11.07.11 HPUX 11.11 Support Tools Bundle, Jun 2002




Event data from monitor:

Event Time..........: Wed Apr 28 03:51:23 2004
Severity............: SERIOUS
Monitor.............: disk_em
Event #.............: 100876
System..............: bnhpqa01

Summary:
Disk at hardware path 1/4/0/0.200.3.0.0.12.0 : Software configuration
error


Description of Error:

The device was unsuccessful in processing the current I/O request because
the request contained a logical unit number, which is not supported for
this device. The request was not processed.

Probable Cause / Recommended Action:

The error most likely indicates that the device is not fully supported by
the current driver. This may or may not cause a problem in the operation
of the device.

Additional Event Data:
System IP Address...: 10.156.6.22
Event Id............: 0x408edce300000000
Monitor Version.....: B.01.01
Event Class.........: I/O
Client Configuration File...........:
/var/stm/config/tools/monitor/default_disk_em.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data:
System Model Number.............: 9000/800/N4000-55
OS Version......................: B.11.11
STM Version.....................: A.31.00
EMS Version.....................: A.03.20
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/scsi.htm#100876

[Zeev Schultz · Accepted solution]

Definetely OLD OnlineDiag issue.
Download one from www.software.hp.com
and update.Newer OnlineDiag software doesn't
monitor non-HP storages.

rgds

Zeev

[manu_9]

Thanks But i have one doubt

I have a HP 11i machine and the Online Diag Version is
OnlineDiag B.11.11.05.10 HPUX 11.11 Support Tools Bundle, Dec 2001


Now here i am not getting those errors .I start getting these errors when i installed the bundles and patches listed above .On this machine where i am not getting errors i have not installed those patches and bundles.

[Zeev Schultz]

Well it could be some EMS/STM patch that
those bundles had added? Check with
"swlist -l product | grep -i -e EMS -e STM"
on both servers.

Anyway,If this is the only error you receive
- it's an OnlineDiag issue.
Another way it could be that EMS/STM monitoring is disabled on the servers you mentioned and it was disabled on this server till got enabled?

P.S pls give points for (hopefully) correct answ. :)

[manu_9]

Thanks Zeev.