syslog message

[Sridhar R]

Hi,

This is what my syslog keeps telling daily.

Jul 28 13:12:49 drbkp01 EMS [2350]: ------ EMS Event Notification ------ Value: "SERIOUS (4)" for Resource: "/storage/events/disks/default/0_2_1_0.0.0.0.0" (Threshold: >= " 3") Execute the following command to obtain event details: /opt/resmon/bin/resdata -R 154009603 -r /storage/events/disks/default/0_2_1_0.0.0.0.0 -n 154009609 -a


When i referred through my event.log file, it tells that the current driver version is not supported.

Kindly suggest!

Attached is the syslog file and outputs which may help you!

[Jeeshan]

execute this below command and post its output

#/opt/resmon/bin/resdata -R 154009603 -r /storage/events/disks/default/0_2_1_0.0.0.0.0 -n 154009609 -a

[Sridhar R]

Hi Ahsan,

attached is the output

Thanks!

[Jeeshan]

this is not a big problem. check the multipathing software. better you can log a case to HP.

[Steven E. Protter]

Shalom,

You may have a pathing issue.

You may also just be detecting a disk array on LUN0 because no LUN0 is presented to your machine. This is common and is remedied by either presenting a LUN0 or ignoring the EMS message.

SEP

[SUDHAKAR_18]

Hello Shridhar,

This is software configuration error.

we need to restart the diagnostic daemon to stop this events.

#/sbin/init.d/diagnostic stop
#/sbin/init.d/diagnostic start

After restarting this daemon you will not get this messages.

HTH

[Sridhar R]

Hi Sudhakar,

I have restarted the daemon and let me wait and see what happens! Points will be surely awarded if it works.

Thanks for the help.

Sridhar

[TTr]

I don't know why you are being asked to check the path error or restart the diags. This error is coming from the IR volume (internal HW raid volume of the BL860). First ensure that the HW raid status for the ir volume is good and that no disks have failed. Then check for the possibility that diags/ems are not aware of the ir volume and treat it as a regular disk, in which case you would need a patch.

[TTr · Accepted solution]

In fact I just checked, I assumed that you have 11.23 (BL860 blade server), PHSS_35807 in symptom #4, says "Event 100776 was being reported by disk_em for IR Volume". Look like you need to patch.

[Avinash20]

Good Day,

Event.log shows the following

"Software configuration error" on "IR Volume"
Event #.............: 100776
Version:
OS Version......................: B.11.23
STM Version.....................: C.54.00
EMS Version.....................: A.04.20



CR# JAGag25112
Submitter_Text
Server rx3600 - HPUX 11.23 - STM Version C.54.00 - EMS Version A.04.20


workaround
Use the disabled_instances file to hide events from the IR Volume device

1. run /etc/opt/resmon/lbin/moncheck to determine the names of
instances which should be disabled
2. add/delete/modify instances in the disabled_instances file with an
editor of your choice
3. run /etc/opt/resmon/lbin/monconfig
4. select the "E)nable Monitoring" command
5. wait for monitoring to be re-enabled
6. select "(C)heck detailed monitoring status", or run moncheck again
to verify the changes



Fix Text

fix
The fix will be available in the following patch and Release :
1. PHSS_35807 for 11.23

[Avinash20]

For your referance

ftp://us-ffs.external.hp.com/hp-ux_patches/s700_800/11.X/PHSS_35807.txt

[Avinash20]

This technical doc will help you

http://www11.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=ucr_na-KMN8606469959_ssb-1

[Sridhar R]

Thanks for all the help!

The patch PHSS_35807 did resolve the issue!