System Handle

[Dave Cast]

Does anyone know WHAT the 'system handle' is or where it can be found? I am doing a patch analysis on two Hp Superdome's and was given a depot called SysInfo.6.14 - when I try to install it - it asks for several things (serial numbers etc.) but the 'system handle' is something I have never heard about.

[Dave Cast]

I called HP - and the person I spoke with wasn't much help - she didn't know either.

[Pete Randall · Accepted solution]

It should be on your support contract - "support agreement ID" or "system handle" usually.


Pete

[James R. Ferguson]

Hi Dave:

"System Handle" is an older term. I believe that you now used the "SAID" (System Agreement ID). This should be visable to you via SUM (Support Account Manager).

Regards!

...JRF...

[Mark McDonald_2]

is it the metal bit stick out of the side? the bit you pick it up with?

[Dave Cast]

Thanks guys....

and Mark 3 points for being somewhat funny.

[Pete Randall]

Really, Mark!!! Get a grip.


Pete

[Mark McDonald_2]

It would be a good bloody grip to pick a superdome up.