System Healthcheck errors

[Alex Lavrov.]

Hello,

during the shc run, I get some errors from static packages like these:

Running static rule package /opt/hpsmc/shc/packs/hpux/static/shcfsrp #6/13
Running rules (14)
15:48:28 FS0001
15:48:28 FS0002
15:48:28 FS0003
15:48:28 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:29 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:29 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:29 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:30 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:33 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:34 FS0006


and:
Running static rule package /opt/hpsmc/shc/packs/hpux/static/shcfsrp #6/13
Running rules (14)
15:48:28 FS0001
15:48:28 FS0002
15:48:28 FS0003
15:48:28 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:29 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:29 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:29 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:30 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:33 Warning : /usr/dev/build/shc_b/release/1.1/0/hpux/rps/rules/fs/FS0006Rule.cxx:144 LsInterface.getEntries() failed
15:48:34 FS0006


Any ideas what can be wrong?

thanx!

[melvyn burnard]

The first question to be asked is did you download the correct version for your operating system i.e. for PARISC or for IA system?
If yes, did it install correctly? Check the install logs.
If you think this is all ok, and you have the support contract, then as per the web page http://software.hp.com/portal/swdepot/displaySupportInfo.do?productNumber=SHCBASE01 you can contact the SHC team