System Panic & Crash Dump Analysis

[Ranjith_5]

Hi Experts,

1. What is the troubleshooting steps of a system panic.

2. What are the steps of the crsah dump analysis.


Regards,
Syam

[Tim Nelson]

There is a great doc in the knowledge base about Q4.

Only about 5 or six steps.

I will see if I can find quickly for you.

[Tim Nelson · Accepted solution]

1) determine reson for crash, HW or SW ? The activity and error logs on the GSP will lead you in one direction or the other. The tombstone files should do the same.

2) DOC for Q4 dump analyze. http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000079971606

or
DOC ID OZBEKBRC00000611

[Ranjith_5]

Great document...

I think i was looking for this only..the term Q4 and I got my answer.

regards,
Syam