Tape drives are not accessbile on HPUX

[Muhammad Ahmad]

Hi,

Through SAN Switches, Tape library “StorageTech L 700” which contains numerous tape drives is connected to the servers.
we had some faulty tape drives, which we have replaced.
These replaced drives are not accessible on HPUX servers.

'ioscan' shows NO_HW.

Interesting point is that they are accessible on SUN Solaris 8.0 and on Windows 2003 Servers.

HPUX 11.11 is running on our servers.
Previous tape drives are accessble on HPUX servers.


Any comments / suggestions are appreciated.

Regards,
Muhammad Ahmad.

[David Child_1]

Hello,

What type of tape drives are these (LTO, etc.)?

It might be that you just need to load the stape driver.

Run 'kmsystem -q stape' and see if it's configured.

David

[Torsten.]

Do you have a scsi to fiber bridge in use?

If so, have a look into the syslog file after running ioscan. You need to do an fcmsutil ... replace_dsk ...

[Steven E. Protter]

Shalom Muhammad,


'ioscan' shows NO_HW.

Means the hardware is seen, or was seen but is not functioning.

Could mean the hardware died.

Could mean the media, e.g. switches and cables failed.

SEP

[Torsten.]

this may help:

http://forums12.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1209481452399+28353475&threadId=1167725

[Bill Hassell]

Quite normal. There will be numerous error messages in your syslog.log file about the tape drive's address disappearing. You must use the fcmsutil to tell HP-UX and the fibre card that a new device has replaced the old device. Although the option is "replace_disk" it really means "replace_device".

[Jeeshan]

Salam Ahmad

>>'ioscan' shows NO_HW.

did you reinstall the driver?

#insf -e

then run ioscan -fnC tape.

and also check the cable and any possible way to see that hardware.

>>Interesting point is that they are accessible on SUN Solaris 8.0 and on Windows 2003 Servers.

Yes, cometimes it is very much intersting.:)

If the above checking doesn't show your hardware then you have no option to replace it or talking with HP.

[Asif Sharif]

Salam Ahmad,

It is interesting that SUN and windows machines can see the tapes but HP-UX boxes are not.

Run these command and paste the output.

#ioscan -fnC tape
#insf -e
#ioscan

Regards,
Asif Sharif

[Muhammad Ahmad]

Hi,

First of all accept my "thank you" to all of you.
>>>>

w.r.t. the 'fcmsutil' :-

i will find "NPORT_ID" of the disk from syslog.

how i will find the "td_x" device?


Regards,
Muhammad Ahmad

[Torsten.]

Find this information from "ioscan -fn".

If you need help, post the output of this command.

[Sajjad Sahir]

Dear Muhammed Ahmad
salam

please send me out put of this command
# grep -i nport /var/adm/syslog/syslog.log

thanks and regards


sajjad

[Muhammad Ahmad]

Hi,

Thanks Torsten for your prompt response.

Here is the output of ioscan -fC tape:

Class I H/W Path Driver S/W State H/W Type Description
========================================================================
tape 0 0/0/0/3/1.1.0 stape CLAIMED DEVICE HP C5683A
tape 1 0/0/12/0/0.3.18.255.5.5.0 stape CLAIMED DEVICE HP Ultrium 2-SCSI
tape 2 0/0/12/0/0.3.19.255.5.5.0 stape CLAIMED DEVICE HP Ultrium 2-SCSI
tape 3 0/0/12/0/0.3.20.255.5.5.0 stape CLAIMED DEVICE HP Ultrium 2-SCSI
tape 4 0/0/12/0/0.3.21.255.5.5.0 stape NO_HW DEVICE HP Ultrium 2-SCSI
tape 5 0/0/12/0/0.3.22.255.5.5.0 stape CLAIMED DEVICE HP Ultrium 2-SCSI
tape 6 0/0/12/0/0.3.23.255.5.5.0 stape NO_HW DEVICE HP Ultrium 2-SCSI
tape 7 0/0/12/0/0.3.24.255.5.5.0 stape NO_HW DEVICE HP Ultrium 2-SCSI
tape 8 0/0/12/0/0.3.25.255.5.5.0 stape CLAIMED DEVICE HP Ultrium 2-SCSI
tape 9 0/0/12/0/0.3.27.255.5.5.0 stape CLAIMED DEVICE HP Ultrium 3-SCSI
tape 10 0/0/12/0/0.3.28.255.5.5.0 stape CLAIMED DEVICE HP Ultrium 3-SCSI


Regards,

Muhammad Ahmad.

[Torsten.]

this is not the "ioscan -fn" output, but anyway, look for the card on h/w path

0/0/12

and you will see your fiber channel HBA device file.

[Muhammad Ahmad]

Hi,

I have got the following message:

#fcmsutil /dev/td2 replace_dsk 0x31755
Disk at nportid 0x031755(Loop_id 80) will not be authenticated

An urgent response will be highly appreciated

Regards,
Muhammad Ahmad

[Steven E. Protter]

Shalom,

tape 4 0/0/12/0/0.3.21.255.5.5.0 stape NO_HW DEVICE HP Ultrium 2-SCSI
tape 5 0/0/12/0/0.3.22.255.5.5.0 stape CLAIMED DEVICE HP Ultrium 2-SCSI
tape 6 0/0/12/0/0.3.23.255.5.5.0 stape NO_HW DEVICE HP Ultrium 2-SCSI
tape 7 0/0/12/0/0.3.24.255.5.5.0 stape NO_HW DEVICE HP Ultrium 2-SCSI

Looks to me like the SCSI address of the tape drive has been modified.

I suggest using cstm,mstm or xstm to run further diagostics to find out just what hardware is present and if it is responsive at all.

To the original post, I'm wondering if the zoning on the fiber network is the issue.

SEP

[Torsten. · Accepted solution]

#fcmsutil /dev/td2 replace_dsk 0x31755
Disk at nportid 0x031755(Loop_id 80) will not be authenticated

Now run ioscan again.

As long as nothing else is changed (zoning, cabeling, etc.) you should see the tapes again as CLAIMED.

[Asif Sharif]

Salam Ahmad,

As Torsten said just run "ioscan" and it should show you the tapes if your zoning etc is not changed.

Regards,
Asif Sharif

[Muhammad Ahmad]

Thanks a lot!