The depot /cdrom exists but is currently empty

[jamie scott_2]

I'm trying to install diags on hp server k-class hp-ux 11.00. When I run swinstall on the support plus cd I get the above error i.e. exists but is currently empty. I've tried a few support plus cd's and all are the same. However, all other cd's work fine such as application cd's.

[MarkSyder]

Have you mounted the CD?

Run ioscan -fnC disk and check the filename of the CD-ROM drive (format /dev/dsk/cntndn).

mount -r /dev/dsk/cntndn /cdrom

Mark Syder (like the drink but spelt different)

[RAC_1]

What is the command that you use?
You just need to do swinstall -s /cdrom

[jamie scott_2]

I've checked the disk everything is as should be.
I ran swinstall, I'm using a different host as source so I've select that host, source path is /cdrom.

I still get the same error: the depot :/cdrom exists but is currently empty.

I've installed pathches from the application cd in the same manner and that worked fine. It appears to be just the support plus cd.

[rariasn]

Hi jamie,

- Insert Diagnostic into CD drive
- Mount /dev/dsk/cxtydz (path to cdrom drive) on /cdrom.

#swlist -s /cdrom|more
# Initializing...
# Contacting target "anaya"...
ERROR: The depot "anaya:/cdrom" exists but is currently empty
- ll /cdrom

Sample otuput:

total 36486
dr-xr-xr-x 1 -1 -1 2048 May 9 2003 BUNDLE11i
-r-xr-xr-x 1 -1 -1 7023 Apr 24 2003 BUNDLE11i.readme
-r-xr-xr-x 1 -1 -1 8480 Apr 24 2003 BUNDLE11i.readme.html
dr-xr-xr-x 1 -1 -1 2048 May 9 2003 DIAGNOSTICS
dr-xr-xr-x 1 -1 -1 14336 May 9 2003 GOLDQPK11i
-r-xr-xr-x 1 -1 -1 132276 Apr 25 2003 GOLDQPK11i.readme
-r-xr-xr-x 1 -1 -1 172780 Apr 25 2003 GOLDQPK11i.readme.html

dr-xr-xr-x 1 -1 -1 2048 May 9 2003 HPUXAuxTools
dr-xr-xr-x 1 -1 -1 4096 May 9 2003 HWEnable11i
-r-xr-xr-x 1 -1 -1 31445 Apr 25 2003 HWEnable11i.readme
-r-xr-xr-x 1 -1 -1 37673 Apr 25 2003 HWEnable11i.readme.htm
l
-r-xr-xr-x 1 -1 -1 760603 Jul 20 2001 PATCH_TUTORIAL.PDF
-r-xr-xr-x 1 -1 -1 16613459 Jul 20 2001 PATCH_TUTORIAL.PS
dr-xr-xr-x 1 -1 -1 18432 May 9 2003 TEXT_FILES
-r-xr-xr-x 1 -1 -1 47020 Apr 24 2003 USRGUIDE.HTML
-r-xr-xr-x 1 -1 -1 392693 Apr 24 2003 USRGUIDE.PDF
-r-xr-xr-x 1 -1 -1 425474 Apr 24 2003 USRGUIDE.PS
dr-xr-xr-x 1 -1 -1 2048 May 9 2003 catalog
dr-xr-xr-x 1 -1 -1 2048 May 9 2003 lost+found

# ll /cdrom/DIAGNOSTICS

-r-xr-xr-x 1 -1 -1 29020160 May 9 2003 /cdrom/DIAGNOSTICS/B.11.11

and,

# swinstall -s /cdrom/DIAGNOSTICS/B.11.11

rgs,

ran

[jamie scott_2]

I've tried all your suggestions and I still have the same problem.

[Peter Godron]

Jamie,
have you tried:
swinstall -i -s /cdrom DIAGNOSTICS

[RAC_1]

You need following command_line.

swinstall -s /cdrom "product_name"

e.g.
swinstall -s /cdrom BUNDLE11i

[Bill Hassell]

Actually, the diagnostics are very different than standard bundles on the Support Plus CDROM. The diagnostics are located in the sub-directory DIAGNOSTICS and the format of the depot is "tape". You can use swinstall interactively to locate the install depot (it will be the large file with a name that contains the revision) but be sure to specify that the depot source is tape (even though it's a file on the CD).

[jamie scott_2]

Bill Hassell - How would you go about specify that the depot source is tape (even though it's a file on the CD).

[RAC_1]

Directly from command line.
swisntall -s /cdrom/DIAGNOSTICS "what_you_under_this_dir"

[Bill Hassell]

In swinstall (interactive) it is a pulldown menu that has choices like cdrom, tape, remote, etc. But as shown above, you can also use the command line by specifying the full path to the depot file:

swinstall -s /cdrom/DIAGNOSTICS/A.1.2.3.depot \*

Be sufre you specify \* at the end to select all the products in the depot.

[jamie scott_2]

After doing:

swinstall -s /cdrom/DIAGNOSTICS/A.1.2.3.depot \*

i now get the folliwng error:

ERROR: The source you have chosen is a tape device which must be
local to the single selected target. Since the hostname of
the tape device "hpteal" does not match the hostname of the
single selected target "hpcuckoo", this source is not allowed.
* Selection had errors.

[James George_1]

Hi Jamie,

Please see this link ...

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=986515

Rgds/ James