Trouble upgrading K560 from HPUX 10. to 11.11i

[Michael Kurczewski]

I am trying to do a cold install of the 11.11i OS but the system does not see the cd rom drive. If I interupt the boot sequence and use the SEA command to look for boot media it does not see the cd and returns an I/O error code WARN 80FA. If I boot the system normally everything is fine and the system does not show any errors. How can I check for the cd rom when the system is booted normally? Could the CD drive be bad or the cable? I do have another new cable that I can try to hook up.

Thanks,
Mike

[Rajeev Shukla · Accepted solution]

If you cant see the CDROM Drive using SEA command by interupting the boot sequence. It's your drive itself that it not getting detected and more likely it could be a cable problem or worst case drive itself.

After the system boots you can scan for cddrive by ioscan command
ioscan -fnCdisk and then try mounting the cddrive if you find it.

At this stage you cant say where the fault lies until you change the cable and see and then suspect the drive.

[Steven E. Protter]

Shalom Mike,

if you can't see the cd, you can't upgrade.

If you are confident, shut the machine down, open the machine and look for loose connections or other obvious issues.

K class boxes have the computer equivalent of armor protection around their drive cages and you may just want HP hardware to do it for you.

If you are brave though, you can look up the server spec at http://docs.hp.com and take apart the unit and if needed replace the drive.

Before you start, run cstm/mstm or xstm and check out the hardware. Sometimes you can get failure messages from these software tools and be sure before you open the box.

SEP

[Marlou Everson]

It is also a possibility that the CD drive on your K560 is not supported on 11.11 even though it works fine on 10.

Marlou

[A. Clay Stephenson]

One of the very first things that you should do is upgrade the firmware; 11.x requires a minimum firmware level and I suspect that since this is a 10.0 box that the firmware has not been updated for years.
You need to do an ioscan while you are still under 10.0 and see if the cdrom device is CLAIMED. If so, the next step is to mount a CD while still under 10.x. If that works the cd will work under 11.x but you should still check the CPU firmware and update to the latest.

[Michael Kurczewski]

I replaced the cable and checked the connections for the cd rom drive. I can see the drive if I do ioscan in the current version 10.xx. If I use the SEA command I do not see the drive.
When I try to boot from the device 10/12/5/2/0 (I think that is the cd) the light on the cd flashes using that path. I get:
IPL Error Bad LIF Magic
Warn C7F0
I think the drive is bad.
Can I automount the drive in 10.xx so that it will be automounted when I try to install version 11 if so how?

Alos how do I check the firmware version and upgrade if necessary? The server was a 460 upgraded to a 560 I think.

Thanks,
Mike

[A. Clay Stephenson]

You will need a local mounted CD.

Here is a link to firmware and it explains how to check your current version.

http://www2.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PF_CMHK4133&context=firmware:cpu