unable attached dat drive, receive the following error

[Jerry_109]

HP-UX hohp112 B.11.11 U 9000/800 9000/800/rp4440
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I am unable to attach my external dat drive, I receive the following error in my syslog.log. Please advise, I have attached a copy of my ioscan -fn

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May 16 13:48:03 hohp112 vmunix: 0/6/1/0.98.27.19.0.0.0 sdisk
May 16 13:48:03 hohp112 vmunix: mpt_analyze_ioc_status SCSI Protocol Error, resetting bus. Instance = 3, lbolt = 34336993
May 16 13:48:03 hohp112 vmunix: SCSI Ultra320 0/1/1/1 instance 3: Driver initiating SCSI bus reset. Condition cleared,
no intervention required.
May 16 13:48:05 hohp112 vmunix: mpt_analyze_ioc_status SCSI Protocol Error, resetting bus. Instance = 3, lbolt = 34337394

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Class I H/W Path Driver S/W State H/W Type Description
=============================================================================
root 0 root CLAIMED BUS_NEXUS
ioa 0 0 sba CLAIMED BUS_NEXUS System Bus Adapter (880)
ba 0 0/0 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (783)
tty 0 0/0/1/0 asio0 CLAIMED INTERFACE PCI SimpleComm (103c1290)
/dev/diag/mux0 /dev/mux0 /dev/tty0p0
tty 1 0/0/1/1 asio0 CLAIMED INTERFACE PCI Serial (103c1048)
/dev/GSPdiag1 /dev/diag/mux1 /dev/mux1 /dev/tty1p0 /dev/tty1p2 /dev/tty1p4
usb 0 0/0/2/0 hcd CLAIMED INTERFACE NEC USB Interface
usbhub 0 0/0/2/0.1 hub CLAIMED DEVICE USB Root Hub
usb 1 0/0/2/1 hcd CLAIMED INTERFACE NEC USB Interface
usbhub 1 0/0/2/1.1 hub CLAIMED DEVICE USB Root Hub
/dev/hub
usb 2 0/0/2/2 ehci CLAIMED INTERFACE NEC USB Interface
sideba 0 0/0/3/0 side_ba CLAIMED INTERFACE CMD IDE controller
ext_bus 0 0/0/3/0.0 side CLAIMED INTERFACE IDE Primary Channel
target 0 0/0/3/0.0.0 tgt CLAIMED DEVICE
disk 0 0/0/3/0.0.0.0 sdisk CLAIMED DEVICE TEAC DV-28E-N
/dev/dsk/c0t0d0 /dev/rdsk/c0t0d0
target 1 0/0/3/0.0.7 tgt CLAIMED DEVICE
ctl 0 0/0/3/0.0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c0t7d0
ext_bus 1 0/0/3/0.1 side CLAIMED INTERFACE IDE Secondary Channel
target 2 0/0/3/0.1.7 tgt CLAIMED DEVICE
ctl 1 0/0/3/0.1.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c1t7d0
ba 1 0/1 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (783)
ext_bus 2 0/1/1/0 mpt CLAIMED INTERFACE SCSI Ultra320 A6961-60011
/dev/mpt2
target 3 0/1/1/0.0 tgt CLAIMED DEVICE
disk 1 0/1/1/0.0.0 sdisk CLAIMED DEVICE HP 73.4GST373454LC
/dev/dsk/c2t0d0 /dev/rdsk/c2t0d0
target 4 0/1/1/0.1 tgt CLAIMED DEVICE
disk 2 0/1/1/0.1.0 sdisk CLAIMED DEVICE HP 73.4GMAX3073NC
/dev/dsk/c2t1d0 /dev/rdsk/c2t1d0
target 5 0/1/1/0.7 tgt CLAIMED DEVICE
ctl 2 0/1/1/0.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c2t7d0
ext_bus 3 0/1/1/1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961-60011
/dev/mpt3
target 6 0/1/1/1.7 tgt CLAIMED DEVICE
ctl 3 0/1/1/1.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c3t7d0
lan 0 0/1/2/0 iether CLAIMED INTERFACE HP AB352-60001 PCI/PCI-X 1000Base-T Dual-port Core
lan 1 0/1/2/1 iether CLAIMED INTERFACE HP AB352-60001 PCI/PCI-X 1000Base-T Dual-port Core
ba 2 0/2 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (783)
fc 0 0/2/1/0 td CLAIMED INTERFACE HP Tachyon XL2 Fibre Channel Mass Storage Adapter
/dev/td0
fc 0 0/2/1/0 td CLAIMED INTERFACE HP Tachyon XL2 Fibre Channel Mass Storage Adapter
/dev/td0
fcp 0 0/2/1/0.97 fcp CLAIMED INTERFACE FCP Domain
ext_bus 4 0/2/1/0.97.27.19.0 fcparray CLAIMED INTERFACE FCP Array Interface
target 8 0/2/1/0.97.27.19.0.0 tgt CLAIMED DEVICE
disk 3 0/2/1/0.97.27.19.0.0.0 sdisk CLAIMED DEVICE EMC SYMMETRIX
ext_bus 5 0/2/1/0.97.27.255.1 fcpdev CLAIMED INTERFACE FCP Device Interface
target 7 0/2/1/0.97.27.255.1.3 tgt CLAIMED DEVICE
ctl 4 0/2/1/0.97.27.255.1.3.0 sctl CLAIMED DEVICE EMC SYMMETRIX
ba 3 0/4 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (783)
ba 4 0/5 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (783)
ba 5 0/6 lba CLAIMED BUS_NEXUS Local PCI-X Bus Adapter (783)
fc 1 0/6/1/0 td CLAIMED INTERFACE HP Tachyon XL2 Fibre Channel Mass Storage Adapter
/dev/td1
fcp 1 0/6/1/0.98 fcp CLAIMED INTERFACE FCP Domain
ext_bus 6 0/6/1/0.98.27.19.0 fcparray CLAIMED INTERFACE FCP Array Interface
target 10 0/6/1/0.98.27.19.0.0 tgt CLAIMED DEVICE
disk 4 0/6/1/0.98.27.19.0.0.0 sdisk CLAIMED DEVICE EMC SYMMETRIX
ext_bus 7 0/6/1/0.98.27.255.1 fcpdev CLAIMED INTERFACE FCP Device Interface
target 9 0/6/1/0.98.27.255.1.3 tgt CLAIMED DEVICE
ctl 5 0/6/1/0.98.27.255.1.3.0 sctl CLAIMED DEVICE EMC SYMMETRIX
memory 0 8 memory CLAIMED MEMORY Memory
ipmi 0 16 ipmi CLAIMED INTERFACE IPMI Controller
/dev/ipmi
processor 0 128 processor CLAIMED PROCESSOR Processor
processor 1 129 processor CLAIMED PROCESSOR Processor
processor 2 136 processor CLAIMED PROCESSOR Processor
processor 3 137 processor CLAIMED PROCESSOR Processor
processor 4 144 processor CLAIMED PROCESSOR Processor
processor 5 145 processor CLAIMED PROCESSOR Processor
processor 6 152 processor CLAIMED PROCESSOR Processor
processor 7 153 processor CLAIMED PROCESSOR Processor

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Jerry Sims
"Edited to comply with ITRC GuideLines"

[Patrick Wallek · Accepted solution]

What is the SCSI ID of the tape drive? Hopefully it isn't 7. If it is, change it to something else and try again.

[AwadheshPandey]

Pls fix the cable properly and
#ioscan -funCtape
see the result that the drive should come in CLAIMED status.
#insf -e
if problem comes then post #ioscan -fun and #dmesg #cat /var/adm/syslog/syslog.log output.
Cheers,

Awadhesh

[Jerry_109]

scsi id = 2

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[Jerry_109]

cannot run ioscan, the ioscan just hangs

[Darrel Louis]

Hi,

Is the SCSI termination ok?
Is the cable used Ok?

Have you used the tape device on the server before?

Darrel

[Jerry_109]

I'm assuming the terminator, and Cable ar ok,
they were used before, and worked ok. This is the first time it's been connected to this
new rp4440 server.

[Mridul Shrivastava]

May I know the model of the external DAT drive and also check the firmware status of the DAT drive is it updated.
It looks like some firmware issue with the device we r trying to attach.

[Warren_9]

hi,

is there any dip switch on the drive? some model need to change the setting for difference OS.

GOOD LUCK!!

[Enrico P.]

Hi,
try to change the scsi port.
I think you have attach the dat to the controller scsi of the internal disk.
You should have two port A and B in the rear of the server i A is not working try with the port B, maybe a problem with the internal termination.
If you have a PCI scsi connect the dat at this port.

Enrico

[Jerry_109]

Problem was found with the mp3pt configuration. Use the following commands to correct problem :

Problems w/ DAT ( tape ) drive
error : mpt_analyze_ioc_status SCSI Protocol Error, resetting bus. Instance = 2, lbolt = 200945

# mptconfig -r ultra -w narrow /dev/mpt3

Confirm: Do you want to change scsi parameters (y/[n]): y

Status .................................. [Successful]
# mptconfig /dev/mpt3

Scan For Devices ...

---- ADAPTER INFORMATION -----------------------------------------------------

Device File : /dev/mpt3
Hardware Path : 0/1/1/1

---- BUS PARAMETERS ----------------------------------------------------------

Initiator SCSI ID : 7
SCSI Bus Rate : Ultra
SCSI Bus Width : Narrow

---- CHANNEL CAPABILITIES ----------------------------------------------------

Req/Ack Offset : 127
Bus Mode : LVD
Quick Arbitration Selection : Enabled
DT Clocking : Enabled
Packetized : Enabled

---- TARGET PARAMETERS -------------------------------------------------------
Target Description Firmware In Use In Use
Id Version Rate Width
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No Targets

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