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Unable to load 64 bit HP-UX on K460

 
V Panchapakesan
Advisor

Unable to load 64 bit HP-UX on K460

Dear,
I've a K460 but while installing the option of 64bit is not avbl.
The model o/p is showing as 9000/819 and STM is showing the Harware Model string as 0x590. I understand that the model string should be 9000/889 and the Hardware Model should be different (???). Can anyone tell me the correct Hardware Model string in PDC for HP-UX 11.00 to get installed.
I WANT TO BELIEVE
10 REPLIES 10
melvyn burnard
Honored Contributor

Re: Unable to load 64 bit HP-UX on K460

You will need to get an HP engineer to reset the model string to the correct one which hould be 9000/889/K460
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
V Panchapakesan
Advisor

Re: Unable to load 64 bit HP-UX on K460

Thanks melvyn,
Do u have any K460 at your end? Can you find the Hardware Model string (STM information output gives the string).
Regards,

Panchu
I WANT TO BELIEVE
melvyn burnard
Honored Contributor

Re: Unable to load 64 bit HP-UX on K460

The model striung is as I gave it

9000/889/K460
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
Patrick Wallek
Honored Contributor

Re: Unable to load 64 bit HP-UX on K460

Where in STM are you getting the information? I have a K460 and I can check mine if you tell me where to get the information from. I'm familiar with that part of stm.
paul courry
Honored Contributor

Re: Unable to load 64 bit HP-UX on K460

Dear V

What Melvyn can't tell you is that you have tripped over something which is done by SSCONFIG. That holy-of-holys program owned by HP (and you better be ready to go to prison if you try to reverse engineer the program or use a copy of it. FBI SWAT teams tend to show up at the businesses who try to use or reverse engineer it) which is used to change the hardware and software ID of a computer when an upgrade is done.

Perhaps you got this box from a 3rd party? or had it upgraded previously? Melvyn is suggesting you allow HP unrestricted access to the guts of it to tinker with how it identifies itself and perhaps rob you of capability.
V Panchapakesan
Advisor

Re: Unable to load 64 bit HP-UX on K460

Patrik,
The STM Information o/p gives the string in product desciption CPU(HHH) and also as Hardware Model: 0xHHH.
Paul: What is this SS_Config? I've never heard of it before.
I WANT TO BELIEVE
Stefan Farrelly
Honored Contributor

Re: Unable to load 64 bit HP-UX on K460


The HP Engineers utility called SS CONFIG is for older servers and can adjust the clock (yes, its speed is adjustable) or set the model string. This is because some of the older HP servers can actually be used as HP 9000's or HP 3000's so depending on what the customer wants it for the engineers can set the model string.

One of our K classes want set correctly when we tried to load 11/64 bit, no-one had tried to hack it, just an oversight when built at the factory. The Engineer came in, ran SS CONFIG, reset it to K580, and 64bit loaded aok. But no other option but getting an engineer in im afraid - and even when they come in they will need to make a phone call to get the necessary password to reset it (HP dont even trust their engineers with it!).
Im from Palmerston North, New Zealand, but somehow ended up in London...
Vincenzo Restuccia
Honored Contributor

Re: Unable to load 64 bit HP-UX on K460

SS_Config is a HP software with password which change the model of a machine.
Patrick Wallek
Honored Contributor

Re: Unable to load 64 bit HP-UX on K460

The stm Information Tool shows the CPU Hardware Model on my K460 to be 0x590, so I think that is correct for your system. The main problem you are having is that the model command doesn't return the correct information. That is definitely something for HP to look at.
MANOJ SRIVASTAVA
Honored Contributor

Re: Unable to load 64 bit HP-UX on K460