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Re: unable to login

 
Nick D'Angelo
Super Advisor

unable to login

R390
HPUX11i (our test server)

For some reason, yesterday, the machine seemed to stop processing and I could not login. Today, the same thing has just happened.

On the console, I press enter to try and get the login prompt however, it just returns a blinking cursor.

Yesterday, I had to power cycle the machine.

I tried to telnet from another machine and this is all I get:

Trying...
Connected to istatux.
Escape character is '^]'.


I am able to ping the machine howerver.

Any ideas?
Always learning
10 REPLIES 10

Re: unable to login

This could be some sort of DNS issue.

If you can't get in anyway, try disconnecting the system from the LAN and then loggining in at the console. Does this now let you in?

Once you're in have a look at your /etc/nsswitch.conf and /etc/resolv.conf files - everything look OK?

HTH

Duncan

I am an HPE Employee
Accept or Kudo
Gopi Sekar
Honored Contributor

Re: unable to login


it could be that some service is taking up the entire CPU cycle and not allowing any process to run.

check the system performance statistics to look for the problem.

Hope this helps,
Gopi
Never Never Never Giveup
RAC_1
Honored Contributor

Re: unable to login

When you power cycled the machine, did it report any error?? (Check syslog.log and dmesg, /etc/shutdownlog)

Also, are you having the problems connecting to console??

What is the ndd setting for ip_ire_gw_probe??
(for help check ndd -h ip_ire_gw_probe. It should be disabled)

Anil
There is no substitute to HARDWORK
Nick D'Angelo
Super Advisor

Re: unable to login

Rac,

yes, the console appears hung as well.
Always learning
Nick D'Angelo
Super Advisor

Re: unable to login

Thank you for your replies.

Seeing as I am hosed and unable to login, I will proceed with the following suggestions from you.

I will disconnect it from the lan to see if the console comes back.

If not, then, I will likely force a power cycle once again and completely review the /etc/rc.log file and dmesg to see if anything is there.
Always learning
Devender Khatana
Honored Contributor

Re: unable to login

Hi,

Model No., OS revision would help a bit more to identify the procedure to identify the cause of this ? Normally HP systems have MP/GSP card which logs all hardware states to their logs. You can check those, but it depends on your model how to check those ? Did you fould anything in OLDsyslog.log after last power recycle ?

HTH,
Devender
Impossible itself mentions "I m possible"
Nick D'Angelo
Super Advisor

Re: unable to login

Devender

As I put in my original msg, R390, HPUX11i

Always learning
Nick D'Angelo
Super Advisor

Re: unable to login

disconnecting from the lan had no effect.

Therefore, power cycle it is.
Always learning
Nick D'Angelo
Super Advisor

Re: unable to login

All,

Root disk appears hosed. I swaped it and re-installed the O/S.

Now I am trying to reimport my vgs that were on the JBOD>

Thanks for your replies.

Nickd
Always learning
Devesh Pant_1
Esteemed Contributor

Re: unable to login

Nick were you able to import the volumegroups ?

Devesh