Unclaimed PCI X Ethernet Hardware

[wurzul]

I have installed HP-UX 11.11 using ignite onto an older server but I currently have 2 Network devices that are showing as unclaimed.

Could anybody point me in the right direction for installing correct drivers etc so that I can view these cards using netstat ?

Some commands, please let me know if you require more info:

# model
9000/800/rp3410

# netstat -in
Name Mtu Network Address Ipkts Ierrs Opkts Oerrs Coll
lan0 1500 10.100.9.0 10.100.9.164 8223746 0 290677 0 22187
lo0 4136 127.0.0.0 127.0.0.1 1911748 0 1911748 0 0

# ioscan -fnClan
Class I H/W Path Driver S/W State H/W Type Description
===================================================================
lan 0 0/1/2/0 igelan CLAIMED INTERFACE HP PCI 1000Base-T Core
lan 1 0/4/1/0 iether UNCLAIMED UNKNOWN PCI-X Ethernet (80861079)
lan 2 0/4/1/1 iether UNCLAIMED UNKNOWN PCI-X Ethernet (80861079)

# echo "selclass qualifier cpu;info;wait;il"|cstm|grep "PDC Firmware"
PDC Firmware Revision: 46.34 IODC Revision: 0
PDC Firmware Revision: 46.34 IODC Revision: 0

Thanks

[Torsten.]

You probably need to install the driver. Do you know the product number of the card?

Have a look at the documents:

http://docs.hp.com/en/netcom.html#1000Base-T%20and%201000Base-SX%20%28Gigabit%20Ethernet%29

[wurzul]

Is there an easy way to find the product number?

[Torsten.]

The most easy method would be to read the delivery note or take out the card and read the sticker.

But you can also boot from an offline diagnostic CD, start ODE and run mapper (very similar to ioscan) - maybe you will get a product number there.

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=PA0712

It looks like a dual port LAN card - are there any additional connectors (SCSI) on this card?

[rick jones]

That does indeed look like a dual-port NIC, probably the 7012 or perhaps 7011 (IIRC) and as the output suggests, the iether driver is required.

As for checking if that is part of a combo card, broadening the ioscan output and looking to see if there is anything else under "0/4" (iirc) that happens to be FC or SCSI would be one way.

The PCI vendor ID further suggests it is the "iether" card because 8086 is the PCI id for Intel. Now, what aren't being shown are the subvendor and subproduct ID's which should be 103c and 12a6 respectively, unless that happens to be in the "core" i/o slot which would be a card with the subproduct ID of 12cf

[TTr]

You need to know the HP part number for the card so you can install the drivers for it.

Take a look on the metal bracket on the card in the back of the server. The part number is either stamped on the metal or there is a sticker on the card with it. If you can't find either one, you have to open the server and look at the card itself. The product number is printed on the card or is on a sticker.

[wurzul]

This problem has been solved by re-installing the OS on this server with a newer Ignite image.

Thanks for all your help.