UNCLAIMED UNKNOWN PCI Ethernet card

[vz7r1x]

All

I am running HP-UX 11.00 OS on 9000 machine and one of the ethernet card has failed.

# /usr/sbin/ioscan -fk|grep -i lan
lan 0 0/0/0/0 btlan3 CLAIMED INTERFACE HP PCI 10/100Base-TX Core

lan 1 0/5/0/0 btlan5 UNCLAIMED UNKNOWN PCI Ethernet (10110019)

lan 2 0/10/0/0 gelan CLAIMED INTERFACE HP A4929A PCI 1000Base-T Adapter

lan 3 1/8/0/0 gelan CLAIMED INTERFACE HP A4929A PCI 1000Base-T Adapter

In sam->KC->Drivers, I only see btlan3 & btlan6

In sam->Net&Com->NICs, I see:
Fast Ethernet lan0 0/0/0/0 Enabled 10.158.30.16

1000Base-T lan2 0/10/0/0 Enabled 12.158.30.16

1000Base-T lan3 1/8/0/0 Not Configured 0.0.0.0

Nothing has changed on HW or SW or drivers in last 2 years. We remotely manage this machine.

I wanted to find out:
1. find make/model of the card thru software
2. If I have compatible driver loaded
3. Will it affect disk drives on server
4. How to make it to work without rebooting

Thanks

[Torsten.]

OK, based on your previous thread I guess there is something really wrong.

You have to investigate what was happen to your system.
BTW, what type is it?

Regarding your questions:

1) no way, because it is in status UNCLAIMED UNKNOWN

2) see 1)

3) ...
how about the ioscan status for the related (failed) disk(s)?

4) probably not. But some of your VGs are already not able to activate.


You may have a problem at the slot level affecting some of your I/O cards.

[Uday_S_Ankolekar]

Try first insf command and then run again ioscan -fnC lan

-USA..

[Torsten.]

based on your previous thread the "insf" command won't help you.

To speed this up I would suggest to open a support call at HP.

[vz7r1x]

I do not have a support contract with HP on this particular machine.

[rick jones]

If it weren't the case that it was working before and isn't now I would have guessed that the btlan5 driver was no longer in the kernel. At least that is what I infer from the ioscan output claiming the driver was to be btlan5. It's been too long for me to rememeber how to check if a driver is in the kernel - I suppose SAM might know how to check.

The btlan5 driver was used to drive the single-port, add-on RJ45 100BT NIC. I'm afraid I don't recall its product number. I cannot recall if btlan5 was also used to drive the quad-port card.

Had you upgraded to 11.11, all of btlan[3456] were merged into one btlan driver.

HP-UX drivers, by and large, will only claim devices with known-to-be-HP subvedor and subproduct IDs. I suppose that if the card had a failure which might affect those values, it could become unclaimed.

That the card is unclaimed should not affect disc drives.

I doubt you can make it work without rebooting.

If anything can find the make/model of the card without rebooting, I would guess that it is stm (xstm, cstm etc).

IIRC those 8 digits in parenthesis are the vendor and product ID, or perhaps subvendor/subproduct ID. Looking at the pciids file on a linux box suggests that 1011 is Digital Equipment Corporation, and 0019 is "DECchip 21142/43" which would be consistent with my recollection of the chip on which the add-on card was based - the 21143. STM can probably report the subvendor and subproduct ids. The ID for Hewlett-Packard is 103c but I don't see anything likely looking in the file for that NIC. I suspect that it was never added to the Linux database - that NIC isn't supported (IIRC) on Integrity, which means the only Linux folks who might have added it would be the PA-RISC Linux folks and I doubt it would have been a particularly high priority for them.

[vz7r1x]

Thank you all. I did not find any solution but based on our analysis, that unclaimed card is not cause any problems to disk configuration.

[vz7r1x]

Did not find any sol, closing the case for now.