Understand an EMS message

[hp admin]

Hi all,

I have received this message from root; and I don't understand what that is mean:

Message 27:
From root@mca9fz4e Tue Mar 29 09:34:26 WAT 2005
Received: (from root@localhost)
by mca9fz4e (8.9.3 (PHNE_29774)/8.9.3) id JAA04201;
Tue, 29 Mar 2005 09:34:26 GMT
Date: Tue, 29 Mar 2005 09:34:26 GMT
Message-Id: <200503290934.JAA04201@mca9fz4e>
To: root@mca9fz4e
From: root@mca9fz4e
Subject: mca9fz4e: Event Monitor Notification
Status: R

>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Tue Mar 29 09:34:26 2005

mca9fz4e sent Event Monitor notification information:

/system/events/core_hw/core_hw is >= 3.
Its current value is SERIOUS(4).



Event data from monitor:

Event Time..........: Tue Mar 29 09:34:26 2005
Severity............: SERIOUS
Monitor.............: dm_core_hw
Event #.............: 47
System..............: mca9fz4e

Summary:
Cabinet (bulk) power supply 2 failure in compute cabinet


Description of Error:

A cabinet (or bulk) power supply has failed.

Probable Cause / Recommended Action:

The power supply is not connected to a working AC power source.
Verify that the plug is connected to the power supply, and to a
working power source.

The power supply is disabled.
If present, verify that the switch on the front of the power supply
is in the "On" position.

The power supply has failed.
Contact your HP support representative to check the power supply.

Additional Event Data:
System IP Address...: 139.54.159.78
Event Id............: 0x4249212200000000
Monitor Version.....: B.01.00
Event Class.........: System
Client Configuration File...........:
/var/stm/config/tools/monitor/default_dm_core_hw.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data:
System Model Number.............: 9000/800/L2000-44
OS Version......................: B.11.11
STM Version.....................: A.45.00
EMS Version.....................: A.04.00
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/dm_core_hw.htm#47

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v


Device identification information:

Number of failed power supplies..........: 1
Location of failed power supplies........: compute cabinet
Failed power supply number(s)............: 2


>---------- End Event Monitoring Service Event Notification ----------<


Please, any help.

[RAC_1]

What it is telling you is "you have problem with power supply of the machine"

Log onto GSP/MP and execute PS command to know, which power supply has problem. Then check how it could be corrected.

Anil

[Sunil Sharma_1]

OOOOOPS..
Very serious problem, Check your bulk power supply.

Your server may have two Bulk power supply and out of them one got failed.
register call wih HP so defective parts can be replaced.


Sunil

[HGN]

Hi

This error/message from EMS indicates that you have a failed powersupply,the server may be/is running because it has 2 power supply units. You need to place a call with HP to get this part replaced.

Rgds

HGN

[Adisuria Wangsadinata_1]

Hi there,

From the EMS message, it's looks the problem due to the cabinet (bulk) power supply failure in compute cabinet.

The failed power supply number is 2.

For more details, you run the steps below :
1. at console, goto GSP by CTRL+B
2. type CM
3. type PS

The PS will get the power supply status.

And dont forget to log a call with HP.

Hope this information can help you.

Cheers,
Adisuria Wangsadinata