Unexpected exit memory fault when using Sam to modify password of user

[Jose_129]

I am getting following message when trying to modify a user's password using sam.I am able to add users but when modifying the user password is when I get it.Initially the system is generating a user number.

UNEXPECTED EXIT: process LANG=C LC_ALL=C /usr/sam/lbin/samx -C -p 1905 -s users /usr/sam/lib//ug.ui exited with a non-zero exit status. sh: 2042 Memory fault

[Helen French]

Some possible tries:

1) Install latest SAM patches (including SAM cumulative patch)

2) Run 'swconfig \*'

3) Check SAM filesets and patch status. Reinstall or reconfigure if necessary.

[Jeff Schussele]

Hi Jose,

Possibility exists of a corrupted /etc/passwd file - run

pwck

and note any errors that would reqire you to edit the file with vipw

Rgds,
Jeff

[Jeff Schussele]

Oh & I should add if you're running in trusted mode, the commands would be either

pwck -s

or

authck -pv

Rgds,
Jeff

[Jose_129]

although the error presents to me when I want to create the user.

[Helen French]

More details about the same type of error here (TKB #KBRC00002798):

http://support2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000065679432

[Steven E. Protter]

I have had this problem. It was solved by the latest sam patch.

The other checks are good idea, but get the patch.

http://itrc.hp.com
individual patches
hpux
search by sam, get the latest one.

download it.

swinstall -s /tmp/path_of_depot \*

SEP