Unexpected Signal

[HartfordBala1973]

OS Version - HP-UX nadbhp01 B.11.23 U ia64

Java Version -
java version "1.4.2.07"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2.07-050121-15:53)
Java HotSpot(TM) Server VM (build 1.4.2 1.4.2.07-050121-21:06-IA64N IA64, mixed mode).

-------------------------------------------

We are running 10g Oracle reports in HP-UX and it hungs for unknown reason. But we could see the following dump files everytime when the report is executed. Please let me know to proceed further.


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An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : 11 occurred at PC=0x2942C2A0
Function=kglnpfr
Library=/AS/pdt/report/10g/lib32/libclntsh.so.10.1

Current Java thread:
"RequestProcessor[0]" daemon prio=8 tid=002b1f70 nid=15 lwp_id=5007260 runnable [0x26980000..0x26980dc0]
at oracle.reports.engine.EngineImpl.CRunReport(Native Method)
at oracle.reports.engine.EngineImpl.run(EngineImpl.java:437)
at oracle.reports.engine._EngineClassImplBase._invoke(_EngineClassImplBase.java:90)
at com.sun.corba.se.internal.corba.ServerDelegate.dispatch(ServerDelegate.java:353)
at com.sun.corba.se.internal.iiop.ORB.process(ORB.java:280)
at com.sun.corba.se.internal.iiop.RequestProcessor.process(RequestProcessor.java:81)
at com.sun.corba.se.internal.orbutil.ThreadPool$PooledThread.run(ThreadPool.java:106)

Dynamic libraries:
/AS/pdt/report/10g/jdk/jre/bin/IA64N/java_q4p
text:0x00001000-0x00024aa0 data:0x00025000-0x000271a8
/usr/lib/hpux32/libpthread.so.1
text:0xf76b8000-0xf7754000 data:0xf76b5000-0xf76b74e8
/AS/pdt/report/10g/jdk/jre/lib/IA64N/server/libjvm.so
text:0xf69a6000-0xf76b4c90 data:0xf6791000-0xf698ca08
/usr/lib/hpux32/libdl.so.1
text:0xf69a2000-0xf69a5ef0 data:0xf7758000-0xf7758150
/usr/lib/hpux32/libc.so.1
text:0xf650f000-0xf6790ec0 data:0xf698d000-0xf699e128
/usr/lib/hpux32/libm.so.1
text:0xf63bc000-0xf650e0c0 data:0xf699f000-0xf699fc88
/usr/lib/hpux32/librt.so.1
text:0xf63b5000-0xf63bb1f0 data:0xf63b4000-0xf63b41a8
/usr/lib/hpux32/libuca.so.1
text:0xf63ac000-0xf63b3af0 data:0xf63ab000-0xf63ab150
/usr/lib/hpux32/libunwind.so.1
text:0xf6360000-0xf63a8910 data:0xf635f000-0xf635f628
/usr/lib/hpux32/libcl.so.1
text:0xf635e000-0xf635e304 data:0xf635d000-0xf635d018
/usr/lib/hpux32/libCsup.so.1
text:0xf630d000-0xf635c190 data:0xf6307000-0xf630cf20
/usr/lib/hpux32/libIO77.so.1
text:0xf6135000-0xf6306c60 data:0xf610d000-0xf6131028
/AS/pdt/report/10g/jdk/jre/lib/IA64N/native_threads/libhpi.so
text:0xf60dc000-0xf60ff440 data:0xf60da000-0xf60db880
/usr/lib/hpux32/libnss_files.so.1
text:0xf60c1000-0xf60d7a70 data:0xf6132000-0xf61328e0
/AS/pdt/report/10g/jdk/jre/lib/IA64N/libverify.so
text:0xf609c000-0xf60baa10 data:0xf609a000-0xf609b0a8
/AS/pdt/report/10g/jdk/jre/lib/IA64N/libjava.so
text:0xf5fb9000-0xf5fff530 data:0xf6098000-0xf60995d0
/AS/pdt/report/10g/jdk/jre/lib/IA64N/libzip.so
text:0xf5f8a000-0xf5fb8250 data:0xf6094000-0xf6095870
/AS/pdt/report/10g/jdk/jre/lib/IA64N/libnet.so
text:0xf401c000-0xf403f820 data:0xf6108000-0xf61086d8
/usr/lib/hpux32/libnm.so
text:0x2ebe0000-0x2ebff3a0 data:0xf420b000-0xf420b458
/usr/lib/hpux32/libnss_dns.so.1
text:0xf40c8000-0xf40d5f00 data:0xf420a000-0xf420a370
/AS/pdt/report/10g/jdk/jre/lib/IA64N/libioser12.so
text:0xf4201000-0xf42079d0 data:0xf4200000-0xf42000a8
/AS/pdt/report/10g/lib32/librw.so
text:0x2ab6c000-0x2c7ffa90 data:0x2d740000-0x2d7d9a30
/AS/pdt/report/10g/lib32/libobx.so
text:0x26bf3000-0x270c8d00 data:0x26be0000-0x26bef200
/AS/pdt/report/10g/lib32/libnn.so
text:0x270c9000-0x270fe200 data:0x2dc01000-0x2dc01c08
/AS/pdt/report/10g/lib32/librws.so
text:0x270ff000-0x27167260 data:0x2d720000-0x2d721008
/AS/pdt/report/10g/lib32/libde.so
text:0x27176000-0x2758b630 data:0x27168000-0x27175340
/AS/pdt/report/10g/lib32/libucol.so
text:0x2758c000-0x275de160 data:0x2d7dc000-0x2d7dd160
/AS/pdt/report/10g/lib32/libuicc.so
text:0x275df000-0x27608ee0 data:0x2d7de000-0x2d7df498
/AS/pdt/report/10g/lib32/libca.so
text:0x27609000-0x276c33a0 data:0x2dc02000-0x2dc058c0
/AS/pdt/report/10g/lib32/libmma.so
text:0x2cc01000-0x2cc0fd80 data:0x2dc74000-0x2dc74b00
/AS/pdt/report/10g/lib32/libmmiw.so
-r-xr-xr-x 1 bin bin 161364 Aug 26 2004 libnss_nisplus.so.1
/AS/pdt/report/10g/lib32/libmmov.so
text:0x2dc0a000-0x2dc0cb00 data:0x2dc75000-0x2dc75118
/AS/pdt/report/10g/lib32/libmmos.so
text:0x27713000-0x27749c70 data:0x2dc76000-0x2dc767f8
/AS/pdt/report/10g/lib32/libmmoi.so
text:0x2774a000-0x277a40b0 data:0x2dc79000-0x2dc7a680
/AS/pdt/report/10g/lib32/libmmia.so
text:0x2dc7c000-0x2dc7d280 data:0x2dc7b000-0x2dc7b038
/AS/pdt/report/10g/lib32/libmmft.so
text:0x2d406000-0x2d416b20 data:0x2dc7e000-0x2dc7e278
/AS/pdt/report/10g/lib32/libmmcm.so
text:0x277a5000-0x277eb340 data:0x2dc7f000-0x2dc7f770
/AS/pdt/report/10g/lib32/libvgs.so
text:0x277ec000-0x279e70b0 data:0x2ddc3000-0x2ddc77f0
/AS/pdt/report/10g/lib32/libuihx.so
text:0x2ddc8000-0x2ddcaff0 data:0x2df01000-0x2df01248
/AS/pdt/report/10g/lib32/libuc.so
text:0x279e8000-0x27ac70f0 data:0x2ddcb000-0x2ddce800
/AS/pdt/report/10g/lib32/libuipr.so
text:0x27ac8000-0x27b836c0 data:0x2ddcf000-0x2ddd3d60
/AS/pdt/report/10g/lib32/libuimotif.so
text:0x27b84000-0x27f557f0 data:0x2cc10000-0x2cc220f8
/AS/pdt/report/10g/lib32/libot.so
text:0x27f56000-0x27fa3c50 data:0x2df04000-0x2df064a8
/AS/pdt/report/10g/lib32/librem.so
text:0x2cc2d000-0x2ccb0c60 data:0x2df07000-0x2df08c10
/AS/pdt/report/10g/lib32/libree.so
text:0x2ccb1000-0x2cd70e70 data:0x2df0b000-0x2df0f150
/AS/pdt/report/10g/lib32/librec.so
text:0x2d722000-0x2d73fbc0 data:0x2df37000-0x2df37a98
/AS/pdt/report/10g/lib32/libuiimg.so
text:0x2cd71000-0x2cdb11a0 data:0x2df38000-0x2df38830
/AS/pdt/report/10g/lib32/libuia.so
text:0x2cdb2000-0x2cdf6e20 data:0x2df3b000-0x2df3e220
/AS/pdt/report/10g/lib32/libtknqap.so
text:0x2dfc1000-0x2dfc1ad0 data:0x2df3f000-0x2df3f018
/AS/pdt/report/10g/lib32/libutt.so
text:0x2d7e0000-0x2d7fffe0 data:0x2dfc2000-0x2dfc2960
/AS/pdt/report/10g/lib32/librod.so
text:0x2cdf7000-0x2ce1deb0 data:0x2dfc3000-0x2dfc4740
/AS/pdt/report/10g/lib32/libror.so
text:0x2ce1e000-0x2ce4fd40 data:0x2dfc7000-0x2dfc7bc0
/AS/pdt/report/10g/lib32/libros.so
text:0x2ce50000-0x2ce7fbd0 data:0x2dfc8000-0x2dfc8d18
/AS/pdt/report/10g/lib32/libuat.so
text:0x2cf0a000-0x2cf3bfb0 data:0x2dfc9000-0x2dfcb410
/AS/pdt/report/10g/lib32/libdfc.so
text:0x2eb0a000-0x2eb0bf90 data:0x2eb03000-0x2eb03140
/AS/pdt/report/10g/lib32/libutc.so
text:0x2e3f2000-0x2e3ff480 data:0x2ebc1000-0x2ebc17e0
/AS/pdt/report/10g/lib32/libutj.so
text:0x2ddda000-0x2ddefa60 data:0x2ebc8000-0x2ebc8368
/AS/pdt/report/10g/lib32/libutl.so
text:0x2dc0d000-0x2dc3f4f0 data:0x2ebc2000-0x2ebc37e8
/AS/pdt/report/10g/lib32/libutsl.so
text:0x2ea0b000-0x2ea12ee0 data:0xf4010000-0xf40107a8
/AS/pdt/report/10g/lib32/libclntsh.so.10.1
text:0x27fa4000-0x2a3e6170 data:0x2ce80000-0x2cf09f90
/AS/pdt/report/10g/lib32/libnnz10.so
text:0x2a3e7000-0x2a776410 data:0x2df10000-0x2df36010
/usr/lib/hpux32/libXm.so.1
text:0x2a777000-0x2ab6b2b0 data:0x2dc40000-0x2dc732d0
/usr/lib/hpux32/libXp.so.1
text:0x2ea13000-0x2ea26fc0 data:0xf4011000-0xf4011770
/usr/lib/hpux32/libXext.so.1
text:0x2dfcc000-0x2dfff410 data:0xf40c1000-0xf40c1b38
/usr/lib/hpux32/libXt.so.1
text:0x2cf3c000-0x2cfff820 data:0x2ebc9000-0x2ebcfaf0
/usr/lib/hpux32/X11R6/libSM.so.1
text:0x2ea27000-0x2ea3adb0 data:0xf40c2000-0xf40c2df0
/usr/lib/hpux32/X11R6/libICE.so.1
text:0x2eb10000-0x2eb3fb00 data:0x2ebc4000-0x2ebc77c0
/usr/lib/hpux32/libX11.so.1
text:0x2d417000-0x2d63d180 data:0x2ebd0000-0x2ebdf7e8
/AS/pdt/report/10g/lib32/libix.so
text:0x2dc80000-0x2dcd7ce0 data:0x2d63e000-0x2d71c150
/AS/pdt/report/10g/lib32/libixd.so
text:0xf4012000-0xf401bad0 data:0xf40c7000-0xf40c73c8
/AS/pdt/report/10g/jdk/jre/lib/IA64N/libcmm.so
text:0x26859000-0x268ff020 data:0x26bcc000-0x26bcd818
/AS/pdt/report/10g/jdk/jre/lib/IA64N/libjpeg.so
text:0x267c4000-0x26858640 data:0x26bc8000-0x26bc9670
/AS/pdt/report/10g/jdk/jre/lib/IA64N/libawt.so
text:0x266a3000-0x267c3390 data:0x26b08000-0x26b32f60
/AS/pdt/report/10g/jdk/jre/lib/IA64N/libmlib_image.so
text:0x26592000-0x266a2960 data:0x2d71d000-0x2d71d418
/AS/pdt/report/10g/jdk/jre/lib/IA64N/headless/libmawt.so
text:0x26b3a000-0x26b3fb50 data:0x2d401000-0x2d401260

Heap at VM Abort:
Heap
def new generation total 39424K, used 4253K [2ec00000, 316c0000, 6dd50000)
eden space 35072K, 12% used [2ec00000, 2f0275c0, 30e40000)
from space 4352K, 0% used [30e40000, 30e40000, 31280000)
to space 4352K, 0% used [31280000, 31280000, 316c0000)
tenured generation total 87424K, used 4346K [6dd50000, 732b0000, ec000000)
the space 87424K, 4% used [6dd50000, 6e18e930, 6e18ea00, 732b0000)
compacting perm gen total 16384K, used 6447K [ec000000, ed000000, f0000000)
the space 16384K, 39% used [ec000000, ec64bd18, ec64be00, ed000000)

Local Time = Tue Apr 15 12:46:22 2008
Elapsed Time = 620
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Server VM (1.4.2 1.4.2.07-050121-21:06-IA64N IA64 mixed mode)



---------------

Regards
Bala

[Dennis Handly]

Do you have the latest Java patches? Can you use the latest Java 1.6?

http://www.hp.com/go/java

Since you are aborting libclntsh.so.10.1, you'll have to debug your native code and make sure the parms are correct and that there are no thread stack overflows.

Otherwise you'll need to talk to the Response Center about java.

[HartfordBala1973]

Thanks for your reply.
How to find out which Java patch needed for my OS?
Below info. shows current OS version and Java version.

OS Version - HP-UX nadbhp01 B.11.23 U ia64

Java Version -
java version "1.4.2.07"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2.07-050121-15:53)
Java HotSpot(TM) Server VM (build 1.4.2 1.4.2.07-050121-21:06-IA64N IA64, mixed mode).

Regards
Bala

[Dennis Handly]

>How to find out which Java patch needed for my OS?

Well there is 1.4.2.18. You could try that before you try version 6.

[YAQUB_1]

Hi Bala,

Can U put "swlist -l product" & "kctune" command output....

Thanks--Yaqub
I am a Customer Advocate!!!