USB 2.0 got panic on machine RX6000

[baong]

Hi All,
Does anyone ran into this problem before or have any idea.
# uname -a
HP-UX colorado B.11.23 U ia64 0851103349 unlimited-user license

As soon as i plug in my USB drive i got system panic..I removed USB 1.0 and applied new patches PHKL_39269 I still got panic.


# swlist -l product | grep -i USB
PHCO_37930 1.0 USB MUX, mksf(1M) cumulative patch
PHKL_37869 1.0 USB DVD setboot, Cumulative setboot
PHKL_38168 1.0 USB devices, setboot cumulative
PHKL_39269 1.0 USB 2.0, DVD write, Cumulative USB patch

I tried diff USB drive like seagate or Iomega USB 2.0 still got panic.
Anyone have any idea...or input i would be appreciate..

Thanks All

[Dennis Handly]

Are you sure 11.23 supports seagate or Iomega, other than DVDs?

[baong]

Dennis, According to HP technical support they said it should be working fine.

[Steven E. Protter]

Shalom,

Lets investigate hardware issues.

mstm,cstm or xstm.

Exercise the relevant hardware.

Check firmware on the system, it may need an update.

SEP

[Torsten.]

AFAIK there are no supported USB hard disk drives or tapes for hp-ux - only DVD and a few thumb drives.

[baong]

as far as i know that there is no hardware issued under /var/tombstones/mca*

[Dennis Handly]

>According to HP technical support they said it should be working fine.

What exactly did they say about USB disk drives?

Your other thread:
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1429223