usb mouse hang at cde

[cwng76]

I have RX6600 server with hpux 11.23 and latest os patches.I have error message appear on dmesg and usb mouse hang at cde desktop.see error message and pls advise

NOTICE: USB device attached. Identification String:
Devices/Device/USB/Standard/UnknownVendor/Unknown/1_0
<2.1.3.10.1073.1572.256>
0/0/2/1.1 UsbMiniBus
NOTICE: USB device attached. Identification String:
Devices/Keyboard/USB/Boot/UnknownVendor/Unknown/1_0
<2.305.3.100.1073.1572.256>
0/0/2/1.1.0 UsbBootKeyboard
NOTICE: USB device attached. Identification String:
Devices/Mouse/USB/Boot/UnknownVendor/Unknown/1_0
<2.307.3.100.1073.1572.256>
0/0/2/1.1.1 UsbBootMouse
NOTICE: USB device attached. Identification String:
Devices/MassStorage-SCSI/USB/BulkOnly/UnknownVendor/Unknown/1_0
<2.310.3.150.1073.1572.256>
0/0/2/1.1.2 UsbBulkOnlyMS
NOTICE: USB device attached. Identification String:
Devices/ScsiControllerAdaptor/USB/BulkOnly/UnknownVendor/Unknown
<2.1000.3.150.1073.1572>

[Luk Vandenbussche]

Please install the following patches

PHKL_32629
PHSS_36452

[cwng76]

I have tried to install the following patches but the problem still can not be resolved.Please find attached herewith the patches has been installed.

[Joelmel Roche]

hi, may i know what month or year the OS installed on your rx6600, tried to update the HWE&GOLD june2006 (0606) or higher.

[cwng76]

I just install the os today.Please find attached herewith the latest patches has been install.pls help

[cwng76]

problem resolved

[yongjian_1]

How do you resloved this issue?