WebSphere Portal server

[RAHUL KUMAR JHA]

Hi All,
I installed Websphere Portal server 5.1 on hpux 11.11.
while starting the portal server i get following error( i am able to start the app server).

[1/18/06 15:11:36:132 IST] 1ade71c SystemOut O 2006.01.18 15:11:36.129 com.ibm.wbi.PluginInstaller load
java.lang.UnsatisfiedLinkError: /opt/WebSphere/PortalServer/IBMTrans/bin/PA_RISC2.0_HP-UX/libDistiller.sl: specified library, or one of it
s dependencies, does not exist.
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1585)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1456)
at java.lang.Runtime.load0(Runtime.java:737)
at java.lang.System.load(System.java:811)
at com.ibm.transform.imageengine.Distiller.loadLibrary(Distiller.java:121)
at com.ibm.transform.imageengine.ImageEditor.initialize(ImageEditor.java:94)
at com.ibm.wbi.Plugin.initializeMegs(Plugin.java:178)
at com.ibm.wbi.PluginManager.register(PluginManager.java:130)
at com.ibm.wbi.PluginInstaller.load(PluginInstaller.java:121)
at com.ibm.wbi.Proxy.initialize(Proxy.java:478)
at com.ibm.wbi.Proxy.initialize(Proxy.java:401)
at com.ibm.transform.wps.Toolkit.getTranscodingService0(Toolkit.java:161)
at com.ibm.transform.wps.Toolkit.getTranscodingService(Toolkit.java:121)
at com.ibm.transform.wps.service.LocalServiceHandler.init(LocalServiceHandler.java:336)
at com.ibm.transform.wps.service.TranscodingServiceImpl.initializeServiceHandler(TranscodingServiceImpl.java:98)
at com.ibm.transform.wps.service.TranscodingServiceImpl.init(TranscodingServiceImpl.java:84)
at com.ibm.wps.services.Service.init(Service.java:109)
at com.ibm.wps.services.Service.init(Service.java:85)
at com.ibm.wps.services.ServiceManager.createService(ServiceManager.java:361)
at com.ibm.wps.services.ServiceManager.init(ServiceManager.java:269)
at com.ibm.wps.services.ServiceManager.init(ServiceManager.java:125)
at com.ibm.wps.engine.Servlet.init(Servlet.java:204)
at com.ibm.ws.webcontainer.servlet.StrictServletInstance.doInit(StrictServletInstance.java:82)
at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet._init(StrictLifecycleServlet.java:147)
at com.ibm.ws.webcontainer.servlet.PreInitializedServletState.init(StrictLifecycleServlet.java:270)
at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet.init(StrictLifecycleServlet.java:113)
at com.ibm.ws.webcontainer.servlet.ServletInstance.init(ServletInstance.java:189)
at javax.servlet.GenericServlet.init(GenericServlet.java:258)
at com.ibm.ws.webcontainer.webapp.WebAppServletManager.addServlet(WebAppServletManager.java:876)
at com.ibm.ws.webcontainer.webapp.WebAppServletManager.loadServlet(WebAppServletManager.java:224)
at com.ibm.ws.webcontainer.webapp.WebAppServletManager.loadAutoLoadServlets(WebAppServletManager.java:542)
at com.ibm.ws.webcontainer.webapp.WebApp.loadServletManager(WebApp.java:1279)
at com.ibm.ws.webcontainer.webapp.WebApp.init(WebApp.java:283)
at com.ibm.ws.webcontainer.srt.WebGroup.loadWebApp(WebGroup.java:392)
at com.ibm.ws.webcontainer.webapp.WebApp.init(WebApp.java:283)
at com.ibm.ws.webcontainer.srt.WebGroup.loadWebApp(WebGroup.java:392)
at com.ibm.ws.webcontainer.srt.WebGroup.init(WebGroup.java:211)
at com.ibm.ws.webcontainer.WebContainer.addWebApplication(WebContainer.java:1005)
at com.ibm.ws.runtime.component.WebContainerImpl.install(WebContainerImpl.java:136)
at com.ibm.ws.runtime.component.WebContainerImpl.start(WebContainerImpl.java:356)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:505)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:808)
at com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:354)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:578)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:299)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:256)
at com.ibm.ws.runtime.component.ContainerImpl.startComponents(ContainerImpl.java:536)
at com.ibm.ws.runtime.component.ContainerImpl.start(ContainerImpl.java:413)
at com.ibm.ws.runtime.component.ApplicationServerImpl.start(ApplicationServerImpl.java:152)
at com.ibm.ws.runtime.component.ContainerImpl.startComponents(ContainerImpl.java:536)
at com.ibm.ws.runtime.component.ContainerImpl.start(ContainerImpl.java:413)
at com.ibm.ws.runtime.component.ServerImpl.start(ServerImpl.java:243)
at com.ibm.ws.runtime.WsServer.start(WsServer.java:128)
at com.ibm.ws.runtime.WsServer.main(WsServer.java:225)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.ibm.ws.bootstrap.WSLauncher.main(WSLauncher.java:189)

[1/18/06 15:11:36:133 IST] 1ade71c SystemOut O 2006.01.18 15:11:36.133 com.ibm.wbi.PluginInstaller load IBM WebSphere Transcoding Publi
sher
TPX1053E An attempt to load the plugin named Image Transcoder could not be completed.


please help!

regards
Rahul

[Arunvijai_4]

Hi Rahul,

Which version of Java installed on your server ? You can find out by # swlist |grep -i java.
Update with the latest supported Java version
for Webshpere. You can download Java SDK from,

http://www.hp.com/products1/unix/java/?jumpid=go/java

-Arun

[Arunvijai_4]

Also, do a # ldd /opt/WebSphere/PortalServer/IBMTrans/bin/PA_RISC2.0_HP-UX/libDistiller.sl

It will list out all the dependencies.

-Arun

[RAHUL KUMAR JHA]

Hi Arun,
i have following version of java installed on my machine.
B8111AA 1.2.2.15.00 Java 2 RTE for HP-UX (700/800), PA1.1 + PA2.0 Add On
B9098AA 1.2.2.15.00 Java 2 Plugin for HP-UX (700/800)
B9789AA 1.3.1.09.08 Java2 1.3 RTE for HP-UX
T1455AA 1.3.1.09.08 Java2 1.3 Netscape Plugin for HP-UX
T1456AA 1.4.2.09.02 Java2 1.4 SDK for HP-UX
T1457AA 1.4.1.02.02 Java2 1.4 RTE for HP-UX
T1458AA 1.4.1.02.02 Java2 1.4 Netscape Plugin for HP-UX

i don't know which java it is using(portal server) because with IBM WebSphere one version on java is installed(by default).

the version is:--
java version "1.4.2.03"
Java(TM) 2 Runtime Environment, Standard Edition (IBM build 1.4.2.03-040401-16:07 20040627)
Java HotSpot(TM) Server VM (build 1.4.2 1.4.2.03-040401-18:59-PA_RISC2.0 PA2.0 (aCC_AP), mixed mode)
IBM Java ORB build orb1420-20040626
XML build XSLT4J Java 2.6.1
XML build XmlCommonsExternal 1.2.02
XML build XML4J 4.3.1

should i have update this java?

when i try to find the dependencies for libDistiller.sl it give me following:-

/usr/lib/dld.sl: Can't open shared library: /usr/local/lib/libgcc_s.sl
/usr/lib/dld.sl: No such file or directory

i checked the location but the libgcc_s.sl is not these.
do i have to install any patch for that?

Thanks for ur help!

Regards
Rahul

[Vipulinux]

Hi

What command are you giving to start the service?

What is the version of Java?

try using:
sh startServer.sh server1

Cheers

[RAHUL KUMAR JHA]

Hi,

I am using following version of java which comes with the websphere portal server( ibm by default uses that) installation:-
Java version = 1.4.2.03, Java Compiler = null, Java VM name = Java HotSpot(TM) Server VM

i am able to start websphere app server using startServer.sh server1.
but i try to start WebSphere Portal server
startServer.sh WebSphere_Portal

it hangs( when i see the log file it throw those errors).
it doesn't proceed further.

what other things i can try!

regards
Rahul

[Sameer_Nirmal]

Hi,

The "/libgcc_s.sl" is a part of GCC package.
Check if GCC package is installed.
(I guess it gets installed in /usr/local). If not, then download it from following link and install in the server.
http://h21007.www2.hp.com/dspp/home/home_HomePage_IDX/

I hope you have gone through installation pre-requisites for Websphere Portal which are at
http://publib.boulder.ibm.com/infocenter/wpdoc/v510/index.jsp?topic=/com.ibm.wp.ent.doc/wpf/inst_req.html

[Arunvijai_4]

Hi Rahul,

You need to install GCC to get it work. You can download GCC from any of these sites.,

http://h21007.www2.hp.com/dspp/tech/tech_TechSoftwareDetailPage_IDX/1,1703,7663,00.html
http://mirrors.develooper.com/hpux/downloads.html
http://hpux.connect.org.uk/hppd/hpux/Gnu/gcc-4.0.2/

-Arun
http://forums1.itrc.hp.com/service/forums/helptips.do?#28

[RAHUL KUMAR JHA]

Hi Arun,
i installed the gcc version (gcc64-4.0.2) but it doesn't help.
it is installed in /opt/hp-gcc64-4.0.2

but i am getting the same error!
can you tell me what is the use of the "libgcc_s.sl" file.

did anyone installed websphere portal server 5.1 on hp_ux machine.

Please help

Regards
Rahul

[Arunvijai_4]

Hi Rahul,

libgcc_s.sl is a shared library that comes with GCC. You have installed 64 Bit version of GCC which is not required. You should download and install GCC 32 bit.

Hope this is clear.

-Arun

[RAHUL KUMAR JHA]

Hi Arun,
Thanks for your help.
I installed GCC 32bit, i got the shared library libgcc_s.sl which i copied to /usr/local/lib

when i checked for more dependencies it ask for file "libstdc++.sl.5" which i coundn't find.
i renamed the libstdc++.sl.6 to libstdc++.sl.5 & kept at /usr/local/lib

the error which i am getting in the log files goes.
is this right way?
Then also my server doesn't start.
i am attaching the full log file in the attachment.
please have a look & guied me.

Regards
Rahul

[Arunvijai_4 · Accepted solution]

Hi Rahul,

I couldn't see any error message in the log files. Also, services were started successfully, renaming libstdc++.sl.6 to libstdc++.sl.5 is not a good way of troubleshooting,(but, sometimes it help :-))
Check websphere is running on port which you had configured. # netstat -na |grep -E will help you.

-Arun

P.S Remember to assign points.