Why Ignite-UX C.6.2.241 installation fails?

[Jani Nieminen_1]

Hi,

What might be wrong with my Ignite-UX installation? The log is taken from swinstall GUI (re-install option is true in order to re-try the installation):

======= 08/22/05 11:07:14 EEST BEGIN install AGENT SESSION (pid=6995)

* Agent session started for user "root@myhostname". (pid=6995)

* Beginning Analysis Phase.
* Source:
myhostname:/var/tmp/Ignite-UX-11-11_C.6.2.241_HP-UX_B.11.00_32+64.depot

* Target: myhostname:/
* Target logfile: myhostname:/var/adm/sw/swagent.log
* Reading source for file information.
* Executing preDSA command.
NOTE: The used disk space on filesystem "/" is estimated to increase
by 8 Kbytes.
This will leave 86944 Kbytes of available user disk space
after the installation.
NOTE: The used disk space on filesystem "/opt" is estimated to
increase by 127064 Kbytes.
This will leave 1059048 Kbytes of available user disk space
after the installation.
NOTE: The used disk space on filesystem "/var" is estimated to
decrease by 48 Kbytes.
This will leave 2587760 Kbytes of available user disk space
after the installation.
NOTE: The used disk space on filesystem "/usr" is estimated to
increase by 80 Kbytes.
This will leave 472704 Kbytes of available user disk space
after the installation.
NOTE: The bundle "B5725AA,r=C.6.2.241" will be reinstalled because
the "reinstall" option is set to "true".
NOTE: The bundle "Ignite-UX-11-11,r=C.6.2.241" will be reinstalled
because the "reinstall" option is set to "true".

* Summary of Analysis Phase:
* 17 of 17 filesets had no Errors or Warnings.
* The Analysis Phase succeeded.


* Beginning the Install Execution Phase.
* Filesets: 17
* Files: 544
* Kbytes: 124521
* Installing bundle "B5725AA,r=C.6.2.241" .
* Installing bundle "Ignite-UX-11-11,r=C.6.2.241" .
* Installing fileset "Ignite-UX.BOOT-COMMON-PA,r=C.6.2.241" (1
of 17).
ERROR: Could not access remote file "/opt/ignite/boot/auto_globals"
in software item
"Ignite-UX.BOOT-COMMON-PA,r=C.6.2.241,a=HP-UX_B.11.00_32/64,v=HP,fr=C.6.2.241,fa=HP-UX_B.11.00_32/64:/"
due to an internal error on the remote system.
ERROR: Failed installing fileset
"Ignite-UX.BOOT-COMMON-PA,r=C.6.2.241". Check the above
output for details.
* Retry number 1 of 1 for loading files for fileset
"Ignite-UX.BOOT-COMMON-PA,r=C.6.2.241".
* Installing fileset "Ignite-UX.BOOT-COMMON-PA,r=C.6.2.241" (1
of 17).
ERROR: Could not access remote file "/opt/ignite/boot/auto_globals"
in software item
"Ignite-UX.BOOT-COMMON-PA,r=C.6.2.241,a=HP-UX_B.11.00_32/64,v=HP,fr=C.6.2.241,fa=HP-UX_B.11.00_32/64:/"
due to an internal error on the remote system.
ERROR: Failed installing fileset
"Ignite-UX.BOOT-COMMON-PA,r=C.6.2.241". Check the above
output for details.
NOTE: The Install Phase has suspended. Check the above output for
reasons.

System details:
#model
9000/800/rp7410

#uname -r
B.11.11

I have successfully done the installation on my B2000 workstation using the same depot. The depot is not corrupted since the cksum command shows the same output.
B.11.11

[Pedro Cirne]

Hi,

Normally this kind of problems can be solved by restarting the swagentd dameons both nodes.

Just kill the process and restart by

#/sbin/init.d/swagentd start

Enjoy :)

Pedro

[Devender Khatana]

Hi,

Apart from restarting swagent you could try by putting the depot file locally and then retry reinstall.

HTH,
Devender

[Joseph Loo]

hi,

besides restarting swagentd, any problem resolving "myhostname" from that machine:

# nslookup myhostname

regards.

[Jani Nieminen_1]

Thanks for suggestion althought the problem still exists. I restarted the swagentd but it did not helped.

myhostname is just my trick not to post the correct name of the server ...Of course it does not matter as you know.

I am doing the installation from B2000 workstation console over telnet session to myhostname. The depot is on the local filesystem (myhostname node). I don't understand why it mentions remote file??

BTW, addition to swinstall GUI, the 'swinstall -s /var/tmp/Ignite-UX-11-11_C.6.2.241_HP-UX_B.11.00_32+64.depot \*' command ends up to the same error.

swagentd.log output has some other errors:
#more swagent.log
* 08/22/05 12:46:09 EEST BEGIN source AGENT SESSION (pid=8296)
* Agent session started for user "root@myhostname". (pid=8296)
* 08/22/05 12:46:10 EEST END source AGENT SESSION (pid=8296)
* 08/22/05 12:46:10 EEST BEGIN source AGENT SESSION (pid=8302)
* Agent session started for SD agent at host myhostname on behalf of
user "root@myhostname". (pid=8302)
ERROR: Internal error. This function cannot be used to locate a
contents file in a non-depot soc, or in a remote or tape depot
soc. This error occurred in function "IDAM_LocateFile",
source file "id.c", line 1502. Please give this information
to your Hewlett-Packard support contact.
* 08/22/05 12:46:22 EEST BEGIN source AGENT SESSION (pid=8381)
* Agent session started for SD agent at host myhostname on behalf of
user "root@myhostname". (pid=8381)
ERROR: Internal error. This function cannot be used to locate a
contents file in a non-depot soc, or in a remote or tape depot
soc. This error occurred in function "IDAM_LocateFile",
source file "id.c", line 1502. Please give this information
to your Hewlett-Packard support contact.
* 08/22/05 12:46:22 EEST END source AGENT SESSION (pid=8381)
* 08/22/05 12:46:23 EEST END source AGENT SESSION (pid=8302)

Any suggestions?

[Joseph Loo]

hi,

was there any changes to /var/adm/sw/defaults? or rather any line added after the comment box?

since u r doing a swinstall on a local depot, it should be straightforward:

# cd /
# swinstall -s /var/tmp/Ignite-UX-11-11_C.6.2.241_HP-UX_B.11.00_32+64.depot
select the software from the GUI and install.

regards.

[Jani Nieminen_1]

Ok,

I got it working now. I edited the /var/adm/sw/defaults file to include:
swinstall.use_alternate_source=true

And then I re-started the swagentd as suggested.

Thanks for your help.
Jani

[Jani Nieminen_1]

"I have found a solution to this question as seen in the comments above. Thanks for help." ...case is closed.

Jani