Authentication information cannot be recovered

[bullz]

Dear all,

I am geting an error as below, while trying to reset the password for account root.

For all the users, i am geting the same error as mentioned below. FYI, all are local accounts.

#passwd root
Changing password for user root.
passwd: Authentication information cannot be recovered

[Prokopets]

Hi!
Can you post an output of this commands:
#ls -la passwd*
..
#ls -la shadow*

Regards,
Philipp.

[Elmar P. Kolkman]

Also checkout your /etc/pam.conf and /etc/pam.conf.d/* files... It might be that you installed something that broke the passwd command from working... For instance forcing the passwd command to work with LDAP.

[bullz]

Sorry folks for the late reply, i found the where is the problem is.

The proglem @ /etc/pam.d/system-auth
the below line was #

#auth required /lib/security/$ISA/pam_tally.so onerr=fail no_magic_root deny=3

I removed the #, and it started working fine for me.

Good luck