HPASM not working on HP DL360 G5

[keysorsoze]

Hi! we are running a large number of DL360G5's running RHEL4 update 6. We are trying to get the hpasm-8.0.0-173.rhel4 binary working. So we can use a Nagios script to query hardware health etc. This saves us the burden of configuring SNMP since we can query the hardware via hpasmcli. The problem is hpasm refuses to run. I do a /etc/init.d/hpasm start and get the following:


[root@srv123 init.d]# /etc/init.d/hpasm start
Using standard Linux IPMI device driver and hpasm-lite
Starting Proliant Standard IPMI based System Health Moni[ OK ]smlited):
Starting Foundation Agents (cmafdtn): cmathreshd cmahostd cmapeerd
Starting Threshold agent (cmathreshd): [ OK ]
Starting Host agent (cmahostd): [ OK ]
Starting SNMP Peer (cmapeerd): [ OK ]

Starting Server Agents (cmasvr): cmastdeqd cmahealthd cmaperfd cpqriisd cmasm2d cmarackd
Starting Standard Equipment agent (cmastdeqd): [ OK ]
Starting Health agent (cmahealthd): [ OK ]
Starting Performance agent (cmaperfd): [ OK ]
cpqriisd requires hp_ilo.
[ OK ]
Starting RIB agent (cmasm2d): [ OK ]
cpqriisd requires hp_ilo.
[ OK ]
Starting Rack agent (cmarackd): [ OK ]

Starting Storage Agents (cmastor): cmaeventd cmaidad cmafcad cmaided cmascsid cmasasd
Starting Storage Event Logger (cmaeventd): [ OK ]
Starting IDA agent (cmaidad): [ OK ]
Starting FCA agent (cmafcad): [ OK ]
Starting IDE agent (cmaided): [ OK ]
Starting SCSI agent (cmascsid): [ OK ]
Starting SAS agent (cmasasd): [ OK ]

Starting NIC Agents (cmanic): All agents
Starting NIC Agent Daemon (cmanicd): Unable to determine if cmanic successfully started

hpasm: Server Management is enabled


but when the command "hpasmcli" is ran I get the following:

HP management CLI for Linux (v1.0)
Copyright 2004 Hewlett-Packard Development Group, L.P.

--------------------------------------------------------------------------
NOTE: Some hpasmcli commands may not be supported on all Proliant servers.
Type 'help' to get a list of all top level commands.
--------------------------------------------------------------------------

ERROR: Could not communicate with hpasmd.
Please make sure the hpasmd daemon is started and running properly.

There is also an error within the /var/log/messages

May 7 16:28:51 srv123 hpasmlited[17894]: hpasmxld: Invalid Device: /dev/ipmi0
May 7 16:46:38 srv123 hpasmlited[18877]: hpasmxld: Invalid Device: /dev/ipmi0
May 7 16:46:57 srv123 hpasmlited[19848]: hpasmxld: Invalid Device: /dev/ipmi0
May 7 16:47:35 srv123 hpasmlited[21007]: hpasmxld: Invalid Device: /dev/ipmi0

I have a ticket open with HP on this issue and we have been stumped. Any ideas would be helpful.

Thanks.

[Matti_Kurkela]

Based on the message "Using standard Linux IPMI device driver and hpasm-lite", I'm guessing you have not installed the hp-OpenIPMI-8.0.0-113.rhel4 package. It's listed in the download page as "HP OpenIPMI Device Driver for Red Hat Enterprise Linux 4".

See the installation instructions:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121486&swItem=MTX-ce7f1ecb7260496a889dccff15&prodNameId=3288144&swEnvOID=2026&swLang=8&taskId=135&mode=4&idx=0

Apparently the hp-OpenIPMI driver is a requirement with hpasm-8.0.0 and above and the newer Proliant servers for full functionality.

The description of the hp-OpenIPMI driver says: "The hp-OpenIPMI device driver enhancements are expected to be incorporated into the OpenIPMI device driver (www.openipmi.org) and subsequently, the standard Linux kernel." So the need for a special hp-OpenIPMI package will hopefully go away in future versions of Linux.

MK

[keysorsoze]

Matti Kurkela, Thank you for the help I have installed the "hp-OpenIPMI-8.0.0-113.rhel4.i386.rpm" like you suggested but I still have a failure to start the hpasmcli. Here is what errored out:


[root@srv123 linux]# /etc/init.d/hpasm start

Using high performance hp-OpenIPMI device driver
/opt/hp/hp-OpenIPMI /home/admin.dk/compaq/csp/linux
hpasmd: Attempting Rebuild of hp-OpenIPMI package
hpasmd: Successful rebuild of hp-OpenIPMI package
/home/admin.dk/compaq/csp/linux
modinfo: could not find module /opt/hp/hp-OpenIPMI/bin/2.6.9-67.0.4.ELsmp/ipmi_si.ko
Starting hp-OpenIPMI:
insmod: can't read '/opt/hp/hp-OpenIPMI/bin/2.6.9-67.0.4.ELsmp/ipmi_devintf.ko': No such file or directory
hp-OpenIPMI: Not able to start ipmi_devintf.ko
[FAILED]
Starting Foundation Agents (cmafdtn): cmathreshd cmahostd cmapeerd
Starting Threshold agent (cmathreshd): [FAILED]
Starting Host agent (cmahostd): [FAILED]
Starting SNMP Peer (cmapeerd): [FAILED]

Starting Server Agents (cmasvr): cmastdeqd cmahealthd cmaperfd cpqriisd cmasm2d cmarackd
Starting Standard Equipment agent (cmastdeqd): [FAILED]
Starting Health agent (cmahealthd): [ OK ]
Starting Performance agent (cmaperfd): [FAILED]
cpqriisd requires hp_ilo.
[ OK ]
Starting RIB agent (cmasm2d): [ OK ]
cpqriisd requires hp_ilo.
[ OK ]
Starting Rack agent (cmarackd): [ OK ]

Starting Storage Agents (cmastor): cmaeventd cmaidad cmafcad cmaided cmascsid cmasasd
Starting Storage Event Logger (cmaeventd): [FAILED]
Starting IDA agent (cmaidad): [FAILED]
Starting FCA agent (cmafcad): [FAILED]
Starting IDE agent (cmaided): [FAILED]
Starting SCSI agent (cmascsid): [FAILED]
Starting SAS agent (cmasasd): [FAILED]

Starting NIC Agents (cmanic): All agents
Starting NIC Agent Daemon (cmanicd): Unable to determine if cmanic successfully started

hpasm: Server Management is enabled
[root@srv123 linux]# hpasmcli
HP management CLI for Linux (v1.0)
Copyright 2004 Hewlett-Packard Development Group, L.P.

--------------------------------------------------------------------------
NOTE: Some hpasmcli commands may not be supported on all Proliant servers.
Type 'help' to get a list of all top level commands.
--------------------------------------------------------------------------

ERROR: Could not communicate with hpasmd.
Please make sure the hpasmd daemon is started and running properly.

[Matti_Kurkela]

As it says:
modinfo: could not find module /opt/hp/hp-OpenIPMI/bin/2.6.9-67.0.4.ELsmp/ipmi_si.ko
Starting hp-OpenIPMI:
insmod: can't read '/opt/hp/hp-OpenIPMI/bin/2.6.9-67.0.4.ELsmp/ipmi_devintf.ko': No such file or directory

Do the listed module files exist? If they do, run "depmod -a" to refresh the module dependency information and try starting hpasm again.

If the files don't exist, try compiling the driver manually:
cd /opt/hp/hp-OpenIPMI
make

This should produce quite a lot of messages, but ideally no WARNING or ERROR messages. If you get errors, please post them here: with them, we might find out why the automatic rebuild failed.

MK

[keysorsoze]

Matti, thank you for your help I finally got the hpasm unit working on our system. Only thing was a simple reboot but it worked! I am running the lastest kernel 2.6.9.67.0.15 and HPASMCLI finally works. HP support was basically saying its the kernel but you proved otherwise. Thanks for the help.

[James Fielder]

Hi there,

I stumbled on this thread from a google search. I am experiencing similar symptoms but had a different result from the last poster. When I tired to build the modules by hand, I get errors:

mv: cannot stat `/lib/modules/kabi-4.0-0smp/build//include/linux/ipmi.h': No such file or directory
mv: cannot stat `/lib/modules/kabi-4.0-0smp/build//include/linux/ipmi_msgdefs.h': No such file or directory
mv: cannot stat `/lib/modules/kabi-4.0-0smp/build//include/linux/ipmi_smi.h': No such file or directory
cp: cannot create regular file `/lib/modules/kabi-4.0-0smp/build//include/linux/ipmi.h': No such file or directory
cp: cannot create regular file `/lib/modules/kabi-4.0-0smp/build//include/linux/ipmi_msgdefs.h': No such file or directory
cp: cannot create regular file `/lib/modules/kabi-4.0-0smp/build//include/linux/ipmi_smi.h': No such file or directory

Somehow the impi header files don't seem to seem to be there... any ideas? Thsnks.

[Leibniz]

@James:

I can tell you that you need your kernel header files in order to compile modules. In RHEL, it's the kernel devel package, just install it.

To the original subject: we also have RHEL 4.6 servers and I'm just in the middle of installing hpasm 7.9.1-13 with snmp and have not had any problems yet. Of course I'm also installing OpenIPMI.

The only thing I haven't been able to figure out with the hpasm install, is that sometimes hpasmd gets installed, and sometimes hpasmdlite; all on RHEL 4 servers. I have no idea why or how it would choose a lite version of a standard daemon.

Anyway, just thought I'd mention it. Maybe there are newer or different requirements with the 8. version of hpasm.