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Re: installing red hat linux ES AS ver 3.0

 
sharif naser_1
Frequent Advisor

installing red hat linux ES AS ver 3.0

Hello experts,
while installing red hat linux ES AS 3 on compaq proliant ml370, i get the following message after detecting raid storage controllers " no hard drive found " & then after adding the detected drivers it goes till it reaches automatic partitioning & manual partitioning & then whatever i choose it say error & reboots.

any help is highly appreciated.

Regards,
18 REPLIES 18
Slawomir Gora
Honored Contributor

Re: installing red hat linux ES AS ver 3.0

Hi,
I think you should download form HP site image boot disk for ES AS 3.0 ML370 with drivers for you storage controler.

look at:

http://h18023.www1.hp.com/support/files/server/us/download/21189.html
http://h18023.www1.hp.com/support/files/server/us/locate/101_4307.html
Steven E. Protter
Exalted Contributor

Re: installing red hat linux ES AS ver 3.0

If HP supports the newer redhat the following must be done:

get a boot cd for configuring the drive array from HP. This can be done by download.

Set the array up, then boot Red Hat for insall.

SEP
Steven E Protter
Owner of ISN Corporation
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sharif naser_1
Frequent Advisor

Re: installing red hat linux ES AS ver 3.0

Hi,

I downloaded the driver but the same problem still exist , it loads the driver & says

no hard drives have been found.

How do i know if redhat supports the installation on raid controller storage. drives.

Regards,
tony j. podrasky
Valued Contributor

Re: installing red hat linux ES AS ver 3.0

Hi Sharif;

Somewhere, on one of the HP servers, is a
"Supported Hardware" page.

It lists all the supported hardware for
RH 3.0 AS.

You can verify your current configuration,
and check out other devices that you may be
planning to add in the future.

I'm sorry I can't supply the URL.

regards,
tonyp
REMEMBER: Once you eliminate your #1 problem, #2 gets a promotion.
Jim Turner
HPE Pro

Re: installing red hat linux ES AS ver 3.0

I presume the ML370 is somewhat similar to the DL380's we have. Have you interrupted the boot at the BIOS level and ran your array utility to create a virtual disk drive from the RAID disks that are physically installed?
Jeroen Peereboom
Honored Contributor

Re: installing red hat linux ES AS ver 3.0

L.S.

Some links (in case you don't know them)
The Linux for Proliant home page: http://h18004.www1.hp.com/products/servers/linux/index.html

From which you can reach in a few steps:
http://h18004.www1.hp.com/products/servers/linux/hpLinuxcert.html

for a certification matrix. Go to ML370 and click on RH EL3.
On the next page you find a general installation document:

I too believe you forgot to create a logical disk on your array.

HtH

JP
Rick Garland
Honored Contributor

Re: installing red hat linux ES AS ver 3.0

Check the RAID configuration for your system. Having the virtual disk on is 1 cure. You might also look at the differences between hardware RAID and software RAID.

Jim Choate
Occasional Advisor

Re: installing red hat linux ES AS ver 3.0

I am experiencing the same problem on a DL380 G4.

Yes, I have created an array.

Yes, I have downloaded the driver diskette as linked above.

I start the RH install. I am told that hard disks cannot be found and that I may need to manually load a driver. I select MANUALLY. It provides a list of drivers, or I can select F2 if I have a disk. I press F2. It reads the disk. Again, I get the list, and the option UPDATE COMPAQ CCISS is listed. I select it and OK. I'm then told that a Broadcom NIC is detected, but no Array Controller is listed. I reselect the UPDATE CCISS driver. Same thing. I continue, and the install failure because no hard disk is found.

Red Hat is no help, because to can any support, your system must be registered and do so that, the OS must be installed on the server. Can't install the OS on the server without the OS seeing your hard disk.

Any help is appreciated. I'm tired of going in circles.
Rick Garland
Honored Contributor

Re: installing red hat linux ES AS ver 3.0

In the RAID utilities, setup a logical disk.

The install needs to see something before beginning the process
HGN
Honored Contributor

Re: installing red hat linux ES AS ver 3.0

Hi

We had the same issue which installing Redhat AS 2.1 & 3.0 what is missing the driver for the raid controller, when the server boots of the cd select the option where it will prompt for the driver disk insert the floppy and once the hard drive is detected it is all the same from there.
The next part is to download and create the driver in a floppy for install which is available on the HP site.

Hope this helps

Rgds

Gopi
Jim Choate
Occasional Advisor

Re: installing red hat linux ES AS ver 3.0

As I replied, I have done all that you have suggested.

I have set up an array. Tried it via the F8 prompt method and via ACU on SmartSmart. The array is configured - 4x72Gb RAID 5.

I have the driver install diskette. In fact, I have the current one and the previous one, both downloaded today. No matter if I try to load the driver after RH tells me it cannot locate a hard disk, or if I start the install via "linux dd" to tell it that I have a diskette, it will not work.

I can select the 'Update Compaq cciss' driver all day (and, in fact, have done so) - but it NEVER loads the driver and never recognizes the storage to load the OS.

Unless I'm missing something, I have done all that those here have suggested. Anything else to check?

Again, I have created my array. I have attempted to load the driver diskette downloaded from HP. NOTHING is working to solve this problem.
Joel Flickinger
Occasional Advisor

Re: installing red hat linux ES AS ver 3.0

Did you ever get this worked out? I have the same issue on a DL585 Opteron. I was just wondering what you did if you did get it fixed. I have gone though the same steps as you and still I am at a loss. Thanks man.

~joel

Re: installing red hat linux ES AS ver 3.0

Have you tried to install using the latest update from redhat (update 3)?

The latest update seems to fix some driver related problems.

http://forums.devshed.com/t183510/s.html
http://www.linuxquestions.org/questions/archive/47/2004/09/4/230965

Jim Choate
Occasional Advisor

Re: installing red hat linux ES AS ver 3.0

In the end, we were finally able toget this resolved by using the ISOs for Update 3 to install properly.

It took the Red Hat Network almost a week to get the registration for this OS/Server authorized so that we could even get access to download the Update 3 ISO images. That's unacceptable in my opinion. I should have been able to get access to those ISO images THE SAME DAY. A better method needs to be implemented for this.

It still also doesn't explain why using the non-Update 3 install CDs along with the most current HP driver did not work either. This requirement for Update 3 and the SA 6i needs to be plastered all over the place, rather than having users struggle to get the information.

"The HP ProLiant xxxx Server with Smart Array 6i REQUIRES the use of Red Hat AS 3 UPDATE 3 install images."

Pretty simple solution, if you ask me.
Joel Flickinger
Occasional Advisor

Re: installing red hat linux ES AS ver 3.0

Interesting in like I said I had the same issued you did. One more thing though. You state that you have a 6i controller; I have a 5i controller in mine with the same issue which is weird. I am guessing it is the same deal with the 5i as the 6. Can you tell me what kernel version is with the new ISO's that you received?

Thanks

~joel
Mike Seidel
New Member

Re: installing red hat linux ES AS ver 3.0

I hope that's it, I'm trying to get Red Hat ES ES 3.0 onto a ProLiant DL380 G4 with the 6i driver and it has been driving me nuts!!!

Joel Flickinger
Occasional Advisor

Re: installing red hat linux ES AS ver 3.0

We just got the latest ISO's from RedHat which are the version 3 release/update 3.3 and it worked fine. Just get that and your good to go.


~joel
Alfredo_20
Occasional Advisor

Re: installing red hat linux ES AS ver 3.0

How is possible to obtain last iso updates (ES 3 update 3.3) from RedHat without registering the system? I cannot install OS on a server and make an on-line registration without seeing hard disks!

Any help HIGHLY appreciated