local ACU access is not working

[Hanry Zhou]

I can access Smart Array remotely by using URL: http://thservername:2301, but not on the local server where ACT installed by using http://127.0.0.1:2301, and got errors: the requested URL could not be retrieved.

why?

Thanks,

[Stuart Browne]

Use the netstat command to make sure that the daemon listening on port 2301 is bound to either all interafces (0.0.0.0:2301) or the internal (127.0.0.1:2301).

The command to use:

netstat -ntl | grep 2301

If it is listed as either of the two mentioned above, then it will be your firewall. Use the 'iptables -nL' command to verify that all data on the INPUT chain, destined for the local interface (-i lo) is ACCEPT'd.

If you have doubts that it's the firewall, temporarily disable it ('service iptables stop'), try accessing the URL again. If it works, then it's your firewall.

[Hanry Zhou]

I don't find any output from netstat -ntl | grep 2301, so it is not firewall.

iptables -nL also got nothing.

Please advice what I should do next.

Thanks,

[Hanry Zhou]

The following is the message I received on the browser:

The requested URL could not be retrieved

The following situations are possible causing this:
1. Cannot serve requests pointed to the proxy itself. 2. Using Browser Auto-configuration feature without enable this feature in proxy. 3. Using Browser Auto-configuration feature without download auto-configuration file onto proxy. Please contact administrator if you have still question.