OpenMail v7.0 and Outlook 2000 address books

[scott case]

Getting this error message (environment described at bottom of msg):

An error has occurred. UAL Network Error: Failed to send data. The connection may have been lost. Software caused connection reset.
Connection type: Windows sockets.

I'm trying to get a server up and running for pre-rollout purposes. Any ideas?

environment:
Outlook 2000 (no service packs)
Windows 2000 pro (no service packs)
Linux 7.0 (no patches)
OpenMail 7.0 (no patches)
MAPI provider x54005 (download file name)

[Dave Kelly_1]

What were you doing at the time ?

Does the OpenMail server event logs show any problems at the time you got the error ?

[Dave Kelly_1]

If you have a MAPI provider version of x54005, that is a non-production version, i.e. Beta software.

Do you get the error when you use a released version ?

[Dave Kelly_1]

You still haven't described what action you were performing at the time.

An errors-only MAPI trace does not indicate where the problem is occurring as those errors are fairly generic.

For a decent MAPI trace, when you log on there is a "Support" tab. You need to enable MAPI entry and exit points + commentary for the Message Store provider.