"Wait For RAM Disk Response" while capturing a Linux image

[Donna Firkser]

Laurent,

Did you try deleting the node from SIM and then selecting the Management processor and running an "Initiate bare metal discovery" on it?

If not, can you please try this and let us know if the discovery is successful.

Thanks,
Donna

[Donna Firkser]

BTW, here's the information to escalate so we can formally track with HP tech support.

Customer call 800-633-3600

Thanks,
Donna

[William Athanasiou]

In reading back through the conversation, you mentioned that you are able to boot the server into rescue mode (Diagnose->Boot to Linux Rescue Mode), but were not able to do the capture because of the "runaway loop" issue. I'm struggling to figure out why. The kernel and initrd used in the Linux rescue mode are the same ones used in the capture mode (/opt/repository/boot/IcleToolkitBoot/{kernel,initrd.img})

The error message you are seeing usually means that there is a mismatch between the kernel and the OS. One is 32bit and the other 64bit. Could you provide a listing with file sizes for the /opt/repository/boot/IcleToolkitBoot directory?