RedHat Linux 9 Installation problems

[Markus Hoeschen]

Hello,

I have problems in installing Redhat Linux 9 on my HP Proliant DL360 G3 Server.

Here's the error message:
CD Not Found - The Red Hat Linux CD was not found in any ouf your CDROM drives.

On the console there is he following message: <4>Unable to identify CD-ROM format

I dont't know why this happens because:
- I'm booting fromReadHat Linux 9 CD 1
- RedHat Linux 9 shoud have support for the Smart Array 5i Controller, shouldn't it?
- If I use my CDs on an other systems everything is fine....

Can anyone help me???
Thanks in advance!

Greetings

Markus

[Vitaly Karasik_1]

Are you using HP tool (Smartstart?)?

Try to boot direct from RH CDROM -it should work.

Vitaly

[Bill Douglass]

Try doing the following at the boot prompt:

linux ide=nodma


And see if that helps.

[Caesar_3]

Hello!

Probably in the installation image of
RH 9 no driver for your controler that
you CD-Rom connected so the installation
couldn't find the CD-Rom.
It may be the ide/scsi controler.

You can install from the network (nfs image).

Caesar

[Andrew Cowan]

Hi Markus,

Two things to look at are:
1. Is there a HP Linux drivers floppy available for this, if not you can make the Redhat Supplementary floppies from the first CD.

2. Do you have the latest BIOS for your card? Some controllers require a BIOS upgrade before they can be seen by Linux?

Good luck,
Andrew

[Markus Hoeschen]

Hello,

thank you verry much for your replies... But I'm having still the same problem... I've tried all the things but nothing worked for me... It seams that the installation process can't mount my cd-rom drive (message: trying to mount device hda)... Any other ideas?

Thanks,

Markus

[Vitaly Karasik_1]

I suggest you to check/replace you installation CDROM

I've installed RHL 7.3 on DL360 G3 this year



Vitaly.

[zhengjun]

anyone of the hp netserver and
hp proliant machine don't install redhat9.0 from redhat9.0 installing CD ,but
i cp iso file of redhat9.0 to
my lp1000r dev/sdb1 from local harddisk install is successful!
it runing fun now !

[Kevin Brannen · Accepted solution]

I have a DL380 and had the same problem, but I can tell you how to install successfully. :-) BTW, all the "hda=cdrom" and "ide=nomda" options didn't help.

You can't install from CD. Doesn't matter if you have a CD or DVD drive. You always get the "format" error. OTOH, I stuck a SuSE 8.2 disk in and it started installing beautifully. Sigh...if only I didn't have the RH 9.0 requirement.

You can't install by NFS mount either. It won't mount. I set up 2 different machines, dropped the RedHat dirs onto it per instructions, tested the NFS exports to various machines successfully, but the install program would never mount the NFS dir. The error message was generic and useless. I'm starting to dislike RH.

Try 3 was a hard drive install, but I have an empty HD. However, since Suse 8.2 would install, I did a minimal Suse install with a 1G root partition (to be reclaimed later as swap or with LVM), and created a 2.5G ext2 partition, then I dropped the 3 ISOs into it. I mounted that partition as /RH9, so the ISO's would be a the top. I put the ISOs there by sticking each of the CDs in the drive and doing "dd if=/dev/cdrom of=/RH9/cd1.iso bs=512" (ignore the warning/error at the end), changing the filename with the disk number. The ISOs should be something like 667M, 677M, 508M (numbers from memory but that should be close). Once you've done all that, put the RH CD1 back in the drive, boot the machine, pick "hard drive install", you'll get the Welcome Message, an off you go.

If you don't have a SuSE 8.2 disk laying around, you should be able to use any older RH version, as I understand they install too (though I haven't done it). Be sure to make the ISO partition ext2, that's vital.

HTH and Good Luck!
Kevin

[PAOLO LOGGIA]

i've had the same problem with 2 server, a ML370 and a ML350. The 1st one (ML370) has a dvd on hda and a cd writer on hdb. Well, strangely enough, to resolve the problem i just swapped the RH 9 cd from dvd to cd writer. After that the installation proceeded smoothly.
The ML350, comes with only 1 cd device and reproduced the same problem. So i got a spare cd device that i mounted on ML350 and again got the system installed in the same way.

HTH
Paolo.

[Randy Carver]

I'm having the same problem on a DL380G3. I had no problem at all installing RH8 on this machine, but 9 will not work. HP, what is going on here?!?!

Regards,
Randy

[Vitaly Karasik_1]

to Randy:

even "nodma" doesn't help?

from the other side, RHL 9 isn't targeted for servers, we have RH AS 2.1 for servers.

Vitaly

[KristofH]

Okay, we should use RH AS ..

But what is the logical explanation of RH9 NOT installing on a (new) compaq? RH 8 works fine.

I've been looking at the .discinfo files in the cd's (found a reference for that via google http://www.redhat.com/archives/anaconda-devel-list/2003-May/msg00002.html), but can't seem to find anything weird..

What is different, or where could one even start looking?

cheers..

[KristofH]

Okay, we should use RH AS ..

But what is the logical explanation of RH9 NOT installing on a (new) compaq? RH 8 works fine.

I've been looking at the .discinfo files in the cd's (found a reference for that via google http://www.redhat.com/archives/anaconda-devel-list/2003-May/msg00002.html), but can't seem to find anything weird..

What is different, or where could one even start looking?

cheers..

[Jim Walls]

I had a similar problem installing RH 8.0. I eventually found that I had to enable the secondary IDE controller in the CMOS/BIOS setup.

Good luck
Jim

[Kevin Brannen]

Someone wrote: We should use RH AS 2.1 ...

Well, maybe that would be wise as RH takes more care to make sure it works, but I personally don't see that as a requirement. The software should not "lose" the hardware. I mean, the thing did boot from the CD. And Suse had no problem with the hardware. The odd man here is RH.

Someone else wrote: HP, what is going on here? ...

Since there's HP hardware involved, it would be nice if HP took a look; however, I think RH is where we should all be looking for an answer. If I had a support incident to burn, I think this would be a great place to use one. (Yes, I understand RH doesn't have infinite money for all the hardware out there, but I understand the DL3xx line is pretty popular, so you'd think they would have tested on that, and therefore have seen & fixed this problem).

Also, I can't find any hardware compatibility list for RH9.0, at least not as of last week. They list HP systems from 6.2 thru 8.0, but no 9.0's on the list. Do note that DL3xx machines are listed with 8.0, so they must own or have access to some.

(yes, i'm feeling less than happy with RH about this)

Kevin

[Tom Mucha_1]

Unfortunatly, it seems to me like HP with it's partnership with Redhat is slowing/stopping support for "SOHO users, independent professionals, students, and hobbyists with minimal support needs." That is the description RH uses on it's site for 9.0.

Now I don't work for either HP or RH, but it just looks like they want you to buy the $350+ for the Enterprise ES version, or the Enterprise AS version for $1499+!!! I know everyone needs to make a buck and granted $350 or even $1499 isn't even close to a MS solution.

Well anyways, I'll step off of my soap box (and keep checking for 9.0 health drivers/agents).

[Vitaly Karasik_1]

1) you can see HCL for RH9 here http://www.redhat.com/software/linux/technical/hcl/

2) RH ES Basic Edition is just $349 - about 10% from prolisnt's price.



Vitaly.

[Klake]

hi. i'm having the same proble trying to install it on eMachine computer. the error i get is CD Not Found - The Red Hat Linux CD was not found in any ouf your CDROM drives.

Can someone please helpe me???

[Kevin Brannen]

Vitaly wrote:

> 1) you can see HCL for RH9 here
> http://www.redhat.com/software/linux/technical/hcl/

Well, that does show you componets, but please note there are no systems there. We bought a system, we didn't build our own. :-) You should look at this page:

http://hardware.redhat.com/hcl/?pagename=hcl&view=certified&vendor=3&class=8#list

This lists systems, and please note you will not find RH9.0 there anywhere (just checked today), and 9.0 has been out for how long now?

Anyway, we paid the $149 for the RH9.0-Pro, so I expect this to work. Hmmm, I wonder if there is install support (never needed it before)...I'll have to go check that out.

[Klake]

Linux is a piece of shi*. You can't even install it, how r u supposed to use it

[Markus Hoeschen]

Meanwhile I have tried to install RH9 on my DL360 G3 from:

- cdrom (cd not found error???.)
- nfs (computer stopped responding in file copy process???[I???ve tried this 3 times].)
- ftp (computer stopped responding in file copy process???)

I haven???t tried to install via local HD image, cause I don???t want to spend the time???

Meanwhile I have installed RH 8. It works great.

I have absolutely no opinion why I can???t install RH 9 on may Compaq/HP DL 360.
Sometimes I think there is an ???if statement??? in the installation process:

if ( vendor = Compaq/HP and machine_ID = DL3xx ) then
{
#go and buy RH Server (or an other machine)
print ???CD Not found???;
loopUntilTheEndOfWorld;
}
else
{
installWithoutProblems;
}

[Klake]

hi. did u install linux 8.0 with a cd and u didn't not get that error???

[Linda Ruiz]

Klake wrote
> hi. did u install linux 8.0 with a cd and u
> didn't not get that error???

I ran the CD test first, got the error "cd not found". I rebooted (ctrl+alt+del), typed in linux ide=nodma, skipped the test and it worked.

I did notice that while on RH9 it was attempting to use the dev/hda device, in RH8 it used the dev/cciss style of device. That is what loads. I suspect the problem is the hardware sniffer that runs before anaconda? determines dev/hda is for the cdrom, and loads that device. Then anaconda runs and determines it needs dev/cciss for the cd-rom drive and tries to access that mount point, which doesn't exist. BTW, I did try install RH9 using the option: "linux ide=nodma" to no avail.

Another thread of interest is here:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0x05115ec05a7ad711abdc0090277a778c,00.html

[Chris Price_2]

I think you are all taking the wrong approach. Its as simple as a bug in the kernel.


I had the same problem on a dell 1650. It would install redhat 8 but not 9.

Here is an excerpt:

Why This Boot Disk is Needed: a. PowerEdge 1650: A bug was found in a kernel driver that causes the BOOT kernel, which is used by the Red Hat Linux installer, to not be able to mount a CD-ROM on the 1650. This boot disk has a BOOT kernel with a patched driver that will resolve this issue b. PowerEdge 4600: A bug was found in the aic7xxx SCSI driver that will cause PCI parity errors when the secondary Adaptec 7890 SCSI controller is enabled on the PowerEdge 4600. This boot disk has a BOOT kernel with a patch driver that will resolve this issue as well. c. PowerEdge 650: A bug was found in the CMD680 IDE controller driver in kernels lower than 2.4.20-16 that can possible prevent RHL9 from installing or cause data corruption on PowerEdge 0650. This boot disk has BOOT kernel with patched driver that allows you to install and kernel RPMs 2.4.20-16.9 with patched driver.

The link is here.
http://support.dell.com/FileLib/Format.aspx?c=us&l=en&s=DHS&Category=0&OS=LIN&OSL=EN&SvcTag=&SysID=PWE_PNT_PIII_1650&DeviceID=4396&Type=&ReleaseID=R61737

Good luck.