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08-17-2023 04:14 AM - last edited on 08-29-2023 11:38 AM by support_s
08-17-2023 04:14 AM - last edited on 08-29-2023 11:38 AM by support_s
Rocky Linux SUM failed
Trying to install and setup SUM on a HPCM cluster (Rocky Linux). Im only able to inventory componets that dont need prerequisits. Once i check "Install Prerequisite components if not already installed" it fails with the following ouput.
[ERROR] :: :: [remotenode.cpp:538] :: Failed to copy SUM binaries to the remote node
[ERROR] :: [serverext.cpp:4302] :: Errorcode: 5043, Error Message: Failed to copy SUM binaries to the remote node
[ERROR] :: :: [linuxremotenode.cpp:182] :: Failed to copy sum files
[ERROR] :: :: [node_2.cpp:151] :: Remote inventory failed. ErrorCode: 5043 and Reason: Failed to copy SUM binaries to the remote node
/var/tmp/sum has r_x privileges.
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08-22-2023 07:26 AM - last edited on 08-22-2023 07:27 AM by Sunitha_Mod
08-22-2023 07:26 AM - last edited on 08-22-2023 07:27 AM by Sunitha_Mod
Re: Rocky Linux SUM failed
Hi @Cold_Tree,
This case needs to be reviewed & requires intensive analysis from hardware related software side.
Kindly open a case with us for further investigation by our remote support engineers.
One of my suggestion would be to check whether space available at the directory "/var/tmp/sum" with full permission & use "ssh/scp" to copy the binaries.
I work at HPE
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
