acs.exe creating error while shutting down

[Rutvik Rana]

Hi,

whenever i shutdown my computer, i get this error in a message box.
Application popup: acs.exe - Application Error : The instruction at "0x7c59d6f4" referenced memory at "0x00000000". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program"

Please advice,i cannot take a screenshot as this only happens when i am shutting down my computer.

[Igor Karasik]

What is computer model?
What Operation system?

Do you have wirelless on computer?
Do you have Atheros Client Utility from HP?
which version?

[Rutvik Rana]

the computer model is HP nc6000 and i am running windows 2000 sp4. Yes i do have wirelss on the computer and i use atheros client 3.1.1.54. i also managed to take a pic of the error please see attachment

[Igor Karasik · Accepted solution]

I think acs.exe related to Atheros Client Utility, therefore as first thing I suggest to upgrade HP WLAN W400-W500 Driver for Windows 2000/XP
http://tinyurl.com/7uzsf
and HP WLAN W400-W500 Atheros Client Utility
http://tinyurl.com/auo4u
to version 4

[Rich S]

I would just remove then reload the wireless software.

ref:

http://www.liutilities.com/products/wintaskspro/processlibrary/ACS/


Rich


Say thanks with HP POINTS

[Rutvik Rana]

thanks Igor Karasik, it worked.